Objective
Overview
Work History
Education
Skills
LANGUAGE
Timeline

Tanjum Nusrat

PPL
Bronx,USA
4
Languages
10
years of professional experience

Caring and friendly customer service professional with experience in consumer retail. Fully devoted to work in different environment with different people to improve the consumer experience and increase retention through quick resolution of any consumer concern. An opportunity to experience a different field of work and learn new skills.

Work History

Caregiver

2 Years
PPL | 08.2024 - Current
  • Assisted clients with daily living activities, promoting independence and enhancing quality of life.
  • Monitored client health conditions, documenting changes and reporting to medical staff promptly.
  • Developed personalized care plans in collaboration with healthcare professionals and family members.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

Teller

2 Years 5 Months
Apple Bank for Savings | 03.2022 - 08.2024
  • Managed cash drawer, maintaining accurate records of daily transactions and balancing at shift end.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance client satisfaction.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed customer transactions promptly, minimizing wait times.

Cashier

7 Months
Dunkin Donuts | 07.2021 - 02.2022

Crew Member/Cashier

1 Year 10 Months
Dunkin Donuts | 10.2017 - 08.2019

Crew Member/Cashier

1 Year
Burger King | 09.2016 - 09.2017

Education

Education - Early Childhood Education

LaGuardia Community College | Queens, NY | 04-2027

General educational development - English (GED)

YMCA | Parkchester, Bronx, NY | 01-2019

Secondary School Certificate - S.S.C.

Amborkhana Girls' High School & College | Sylhet, Bangladesh | 01-2015

Skills

Basic Skills: Data Entry
Typing
Word processing
Electronics file management
MS outlook
Internet research
Microsoft Team.
Applications: Microsoft Office (Word
Power point
Excel).

LANGUAGE

English: Fluent
Bengali: Native Speaker
Hindi: Fluent
Urdu: Fluent

Timeline

Caregiver

PPL
08.2024 - CurrentRead More

Teller

Apple Bank for Savings
03.2022 - 08.2024Read More

Cashier

Dunkin Donuts
07.2021 - 02.2022Read More

Crew Member/Cashier

Dunkin Donuts
10.2017 - 08.2019Read More

Crew Member/Cashier

Burger King
09.2016 - 09.2017Read More

Amborkhana Girls' High School & College

Secondary School Certificate from S.S.C.
Read More

YMCA

General educational development from English (GED)
Read More

LaGuardia Community College

Education from Early Childhood Education
Read More
Tanjum Nusrat