Timothee Mazumdar
NEW YORK,NY
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Store Manager
Starbucks
10.2024 - 11.2025
- Managed store operations and led a team of 18 baristas to deliver the Starbucks Experience, in accordance with company standards.
- Provided coaching, feedback, and development opportunities to associates based on performance expectations.
- Monitored financial results against budgeted targets, and took corrective actions as needed to ensure the achievement of goals.
- Ensured compliance with all applicable laws, regulations, policies, and procedures pertaining to job responsibilities through training, or other means, as appropriate.
- Oversaw cash management and performed daily, weekly, and monthly reconciliations, maintaining impeccable financial accuracy.
- Reduced labor costs by implementing an improved scheduling system, which resulted in greater employee productivity.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised and effectively trained 18 employees to decrease process lags and boost productivity.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Multi-Unit Manager
French Street Bistro / Starbucks (Universal Studios Hollywood)
08.2022 - 09.2024
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Multi-Unit Manager
Emporio Ruli / Bancarella
01.2019 - 03.2020
- Managed senior-level personnel working in marketing and sales capacities.
- Launched quality assurance practices for each phase of development
- Established team priorities, maintained schedules and monitored performance.
- Developed detailed plans based on broad guidance and direction.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
Store Manager
Starbucks
01.2017 - 01.2019
- Maintain the highest possible standards of customer service, both personally and through other team members.
- Complete and transmit all reports accurately and on time.
- Train, develop, counsel, and coach when needed.
- Ensure the security of company assets.
- Control expenses within the scope of the authority granted.
- Maintain the highest possible standards of physical appearance.
- Ensure all safety and security procedures are practiced, and that no unsafe conditions exist at any time.
- Maintained starbucks operating hours, as directed by the area supervisor, including personally remaining available for coverage.
- Shifts in an emergency situation to keep the location operational.
- Maintains confidentiality regarding all company matters.
- Ensure that all food and beverages are sold at company-prescribed retail prices.
- Supervised and effectively trained 12 employees to decrease process lags and boost productivity.
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Completed point of sale opening and closing procedures.
Education
undergrad degree -
Berkeley City College
san francisco, CA05.2019
Skills
- Store operations oversight
- Operational budgeting
- Promotional planning
- Revenue generation
- Budgeting and cost control
- Team leadership and coaching
- Training and mentoring
- Leadership development
- Team building
- Work Planning and Prioritization
- Customer service management
Timeline
Store Manager
Starbucks
10.2024 - 11.2025
Multi-Unit Manager
French Street Bistro / Starbucks (Universal Studios Hollywood)
08.2022 - 09.2024
Multi-Unit Manager
Emporio Ruli / Bancarella
01.2019 - 03.2020
Store Manager
Starbucks
01.2017 - 01.2019
undergrad degree -
Berkeley City College