Tanna Isenberg
Atwater,CA
Summary
Accomplished Senior Implementation Specialist with expertise in software implementation and project management at The Chefs Warehouse. Led cross-functional teams to enhance operational efficiency, achieving consistent project milestones.
Skilled in system integration, process optimization, client training and business analysis, fostering user proficiency and satisfaction. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Reliable team player with a flexible approach to evolving needs and challenges. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
22
22
years of professional experience
Work History
Senior Implementation Specialist/Analyst
The Chefs Warehouse
08.2016 - Current
- Led over 15 implementations of complex software solutions, enhancing operational efficiency across multiple departments.
- Developed and executed training programs for staff, improving user adoption and system utilization rates.
- Analyzed project performance metrics, identifying areas for process improvement and recommending actionable strategies.
- Collaborated with cross-functional teams to gather requirements and ensure alignment with business objectives.
- Facilitated regular project status meetings to communicate progress and resolve issues proactively with stakeholders.
- Mentored junior specialists, providing guidance on complex implementations and fostering professional development within the team.
- Expedited issue resolution times by establishing streamlined escalation protocols within the team, minimizing client frustration during critical moments of implementation processes.
- Achieved project milestones consistently by adhering to well-defined timelines and setting clear expectations with stakeholders.
Implementation Specialist
Aspen Systems
03.2015 - 08.2016
- Led over 20 software implementation projects, ensuring alignment with client requirements and operational goals.
- Collaborated with cross-functional teams to streamline processes and enhance user experience for software solutions.
- Managed project timelines and deliverables, ensuring timely completion of implementation phases and milestones.
- Provided ongoing support post-implementation, addressing user inquiries and troubleshooting technical issues effectively.
- Conducted thorough testing of implemented software, ensuring optimal performance and stability before deployment.
- Created detailed project plans outlining tasks, timelines, and resource requirements for successful software implementation projects.
- Developed clear documentation for all implementation processes and procedures, enabling easy knowledge transfer among team members.
- Conducted detailed requirements analysis for each project, creating customized solutions based on client needs.
Accountant/Implementation Specialist
Richwood Meat Company
06.2003 - 03.2014
- Developed and maintained accurate financial statements and reconciliations for 40+ accounts.
- Analyzed budget variances, delivering insights to senior management for informed decision-making.
- Oversaw payroll processing, ensuring accuracy in employee compensation and adherence to policies.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Enhanced financial accuracy by meticulously reconciling bank statements and financial records monthly.
- Implemented new accounting software, leading to more efficient financial data management and reporting.
- Developed detailed project plans, aligning resources and timelines with stakeholder objectives.
- Streamlined implementation processes, improving overall efficiency and reducing project lead times.
- Analyzed project performance metrics, providing actionable insights for continuous improvement initiatives.
- Managed stakeholder expectations through clear communication of goals, objectives, and timelines.
- Facilitated smooth transitions by conducting hands-on training sessions with end-users during system rollouts or process changes.
Education
Bachelor of Science - Human Resources Management/Accounting
California State University, Stanislaus
Turlock, CASkills
- Software implementation
- Project scheduling
- User acceptance testing
- Cross-functional team coordination
- Project management
- Business analysis
- Data migration
- Client training
Timeline
Senior Implementation Specialist/Analyst
The Chefs Warehouse
08.2016 - Current
Implementation Specialist
Aspen Systems
03.2015 - 08.2016
Accountant/Implementation Specialist
Richwood Meat Company
06.2003 - 03.2014
Bachelor of Science - Human Resources Management/Accounting
California State University, Stanislaus