Tanner Albea
Dalzell,SC
Summary
Hello overall, I am hardworking and reliable. I offer organization, multitasking and flexibility skills. With highly organized, proactive and punctual with team-oriented mentality. As well as a strong technical proficiency with work history in customer service. Proven history of organization and flexibility. I have been an ambitious student, pursuing my Associate of Science Degree in General Studies. Eager to contribute developed knowledge. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Consultant
Ashley Furniture Store
09.2024 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
Sandwich Artist
Subway
03.2021 - 03.2022
- Kept customer and food preparation areas clean and well-organized.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Delivered superior customer service focused on quality and meeting customer needs.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Completed opening, closing and shift change tasks by following company guidelines.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Verified orders and bagged items for easy transport.
- Answered guest questions, delivering most accurate and updated information available.
- Trained sandwich artists to apply attention to detail and commitment to quality.
Voluntary Worker
Civil Air Patrol
03.2019 - 02.2020
- Maintained ongoing email lists and excel spreadsheets to send information to volunteers.
- Answered phone calls and replied to inquiries or directed caller to appropriate personnel.
- Encouraged people to be active in community through organizational events and projects.
- Set up tables and chairs and unloaded equipment for various volunteer events.
- Pitched in to help with volunteer recruitment, retention and motivational programs.
Busboy
Japan Samurai
10.2018 - 07.2019
- Monitored customer movements and quickly cleared empty tables for future customers.
- Verified adequate levels of supplies such as linens and trays and restocked low items.
- Cleared tables efficiently to maintain high turnover rate and minimize wait times.
- Trained new employees to perform duties.
- Consistently went above and beyond expectations by supporting teammates and providing customer service.
Education
Associate of Science - General Studies
Tidewater Community College
Portsmouth, VA07-2024
High School Diploma -
Western Branch High School
Chesapeake, VA06.2019
Skills
- Customer Service
- Guest Relations
- Team building
- Communication
- Multitasking
- Training & Development
- Flexible
Certification
Drivers License
Languages
English
Full Professional
Timeline
Sales Consultant
Ashley Furniture Store
09.2024 - Current
Sandwich Artist
Subway
03.2021 - 03.2022
Voluntary Worker
Civil Air Patrol
03.2019 - 02.2020
Busboy
Japan Samurai
10.2018 - 07.2019
High School Diploma -
Western Branch High School
Associate of Science - General Studies
Tidewater Community College
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