Customer-focused professional with extensive experience in dental assisting and a proven track record in delivering top-notch service. Seeking to leverage strong communication and organizational skills in new opportunity.
Overview
10
10
years of professional experience
Work History
Front Office Coordinator (Cross-trained)
Dental care of Fate Village
Fate
02.2025 - Current
Coordinated patient interactions by answering inquiries effectively.
Presented information clearly and addressing concerns promptly.
Collaborated with a team to improve patient flow.
Handled incoming calls and addressed patient inquiries with professionalism.
Collaborated with dental team to streamline patient check-in and check-out processes.
Performed administrative support tasks, completing duties within required timeframes.
Lead Dental Assistant
Dental Care of Fate Village
Fate
02.2025 - Current
Provided exceptional patient care, ensuring comfort and understanding throughout treatment.
Developed treatment plans while effectively communicating patients' insurance benefits.
Excelled in customer service, fostering strong relationships and trust with patients.
Managed appointment scheduling and facilitated seamless office workflows.
Managed patient records, ensuring accuracy and compliance with regulations.
Trained new dental assistants on office protocols and equipment usage effectively.
Lead Dental Assistant
Northeast Dallas Dentistry
Dallas
06.2021 - 02.2025
Assisted dentists during procedures ensuring patient comfort and safety.
Prepared treatment rooms with necessary tools and materials for procedures
Managed patient records, ensuring accuracy and compliance with regulations.
Coordinated scheduling for patient appointments and follow-up visits effectively.
Maintained inventory of dental supplies, placing orders as needed to prevent shortages.
Trained new dental assistants on office protocols and equipment usage effectively.
Server
Ebeneezers Grill
Dallas
04.2016 - 04.2021
Provided excellent customer service to enhance dining experiences.
Took orders accurately and communicated them to the kitchen staff.
Managed cash register and processed customer payments efficiently.