Tanner Dixon
San Marcos,TX
Summary
Bar manager with over 10 years of experience in delivering exceptional service, and resolving conflicts in high-pressure, fast-paced environments. Expertise in craft cocktails and seasonal drink trends, contributing to innovative drink menus, and popular promotional events. Proven track record in organizing live music events and enhancing customer experiences to drive company profits. Adept at fostering customer loyalty and repeat business through personalized interactions, and a welcoming atmosphere.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant General Manager/Bartender Shift Manager
Harper's Hall & Veranda Rooftop Bar & Patio
San Marcos, TX
09.2018 - Current
- Managed bar staff, security staff, and sales equipment across three-story venue with distinct aesthetics.
- Regularly updated drink menu and nightly specials to maximize profits based on seasonal trends.
- Upsold customers from shelf to premium brands, significantly enhancing sales revenue.
- Introduced seasonal and special-event menu items, resulting in increased monthly sales figures.
- Cultivated strong relationships with new customers while maintaining loyalty of long-term patrons.
- Operated cash register and POS system for transactions, ensuring accurate change for cash payments.
- Maintained comprehensive inventory of bar supplies, restocking as needed to meet demand.
- Trained new bartenders on drink preparation, upselling strategies, and customer service excellence.
Doorman/Bar-back/Bartender
Mayloo's Bar 78666
San Marcos, TX
02.2017 - 08.2018
- Regularly scheduled events and live entertainment to enhance relevance and popularity in college setting.
- Developed signature beverages, driving revenue growth and increasing patron engagement.
- Trained new bartenders on drink preparation, upselling strategies, and effective customer service.
- Maintained comprehensive knowledge of bar offerings to create personalized drink recommendations.
- Operated cash register and Point of Sale (POS) system, ensuring accurate transactions and change handling.
Doorman/Bar-Back/Bartender/Assistant Manager
Soho Lounge
Austin, TX
12.2015 - 12.2016
- Trained new bartenders in drink preparation, upselling techniques, and customer service skills.
- Managed high volume of customers while supporting kitchen staff and door security.
- Maintained comprehensive inventory of bar supplies and organized work areas.
- Operated cash register and Point of Sale (POS) system for accurate transactions.
- Collected and organized daily till totals and tips for financial tracking.
Doorman/Bartender
Rebel's Honkeytonk Bar & Dancehall
Austin, TX
07.2013 - 12.2015
- Ensured safety by checking customer IDs and managing conflict resolution with unruly patrons.
- Operated cash register and POS system, processing transactions and providing accurate change.
- Restocked beer and liquor inventory regularly, including after special events to maintain supply.
Education
Bachelor of Arts - General Studies
Texas State University
TexasSkills
- Dedicated, focused, and driven
- Customer service and conflict resolution proficiency
- Hands-on sales and marketing expertise
- Analytical, critical thinking, and creative problem-solving
- Eagerness to acquire new skills
- Fast learner
- Profit-driven mindset
- Friendly and engaging demeanor
- Extensive beverage knowledge
Certification
- T.A.B.C. Seller/Server Certified
- Foodhandler's Permit
Timeline
Assistant General Manager/Bartender Shift Manager
Harper's Hall & Veranda Rooftop Bar & Patio
09.2018 - Current
Doorman/Bar-back/Bartender
Mayloo's Bar 78666
02.2017 - 08.2018
Doorman/Bar-Back/Bartender/Assistant Manager
Soho Lounge
12.2015 - 12.2016
Doorman/Bartender
Rebel's Honkeytonk Bar & Dancehall
07.2013 - 12.2015
Bachelor of Arts - General Studies
Texas State University
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