Tanner Dold
Monticello ,Indiana
Summary
Proven track record in enhancing customer relationships and financial sales at Old National Bank, leveraging exceptional communication and relationship management skills. Expert in loan origination and cross-selling, consistently exceeding sales targets through creative thinking and a detail-oriented approach. Recognized for outstanding customer service and team collaboration, driving significant client satisfaction and loyalty. Business-minded Relationship banker II bringing extensive years of providing financial services to customers. Knowledgeable with keen eye for identifying financial needs and providing appropriate solutions. Respectful with sharp focus on customer research and informed discussions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Relationship Banker II
Old National Bank
09.2020 - Current
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Collaborated with branch team members to improve overall performance and achieve sales targets consistently.
- Enhanced reputation as a trusted advisor with clients through consistent delivery of high-quality financial guidance and support.
Technician/Outside Sales Representative
CDH Resurfacing Solutions
03.2020 - 07.2020
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Driver/ Worker
Jimmy John's
07.2019 - 12.2019
- Maintained a clean driving record, adhering to traffic laws and prioritizing safety at all times.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Education
No Degree - Criminal Justice
Trine University
Angola, INHigh School Diploma -
Frontier Jr-Sr High School
Chalmers, IN05.2019
Skills
- Relationship building and management
- Loan Origination
- Excellent Communication
- Organizational Skills
- Customer Service-Oriented
- Sales expertise
- Attention to Detail
- Team building
- Relationship Building
- Creative Thinking
- Cross-Selling Products
Certification
- NMLS License - (2020-Present)
- Certified Notary. - (2020-Present)
Timeline
Relationship Banker II
Old National Bank
09.2020 - Current
Technician/Outside Sales Representative
CDH Resurfacing Solutions
03.2020 - 07.2020
Driver/ Worker
Jimmy John's
07.2019 - 12.2019
No Degree - Criminal Justice
Trine University
High School Diploma -
Frontier Jr-Sr High School
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