Tanner Elmquist
Boyd,TX
Summary
Experienced service advisor, BDC representative, and salesperson with a proven track record of successfully collaborating with customers to identify and implement effective solutions, driving company growth. Adept at building strong relationships and providing exceptional customer service, resulting in increased customer satisfaction and loyalty. Skilled in effectively managing multiple tasks and priorities in fast-paced environments while maintaining attention to detail. Committed to delivering results and exceeding expectations through strong communication skills, problem-solving abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
New Car Service Advisor
James Woods Motors
2111 S US Hwy 287 Decatur Tx 76234
07.2023 - Current
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Managed timely and effective replacement of damaged or missing products.
BDC Representative
James Wood Neighborhood Autos
05.2022 - 06.2023
- Cold calling, processed leads, answered phone, collected document, processed credit applications, verified documents and backgrounds, verified employment history, took service calls, trained new hires
Porter/Sales
Neighborhood Auto Sales and Service LLc
05.2021 - 05.2022
- Started as a porter, prepared cars for customers, filled cars with gas, cleaned office, pick up and delivered cars to other lots, answered phones, assisted sales man
- After 6 months, promoted to salesman, cold calls, followed up with leads, maintained customer relations, collected required documents, ensured all documents were signed
- Also responsible for all manager duties, open/closing lot, calling drivers
Education
High school diploma -
Boyd High School
Boyd, TX05.2021
Skills
- Computer Skills
- Sales Management
- Multitasking and Organization
- Vehicle assessment
- Strong Work Ethic
- Service Recommendations
- Technical knowledge
- Goal-oriented mindset
Certification
Driver's License
Timeline
New Car Service Advisor
James Woods Motors
07.2023 - Current
BDC Representative
James Wood Neighborhood Autos
05.2022 - 06.2023
Porter/Sales
Neighborhood Auto Sales and Service LLc
05.2021 - 05.2022
High school diploma -
Boyd High School