Summary
Overview
Work History
Education
Skills
Timeline
Manager

TANNER JOSTAD

Visalia,CA

Summary

Enthusiastic, outgoing professional with 5+ years of experience working in an extremely busy foodservice industry. Skilled in working under pressure and adapting to new situations and challenges.

Overview

5
5
years of professional experience

Work History

Manager

Dutch Bros
02.2020 - Current
  • Maintain positive work ethic and commitment to providing excellent service, improving operations efficiency and customer satisfaction in a fast-paced environment
  • Manage 60 employees and create a weekly schedule to facilitate adequate coverage and meet demand of customers
  • Conduct job interviews, hire, train, coach and develop Assistant Manager, Shift leads and baristas
  • Ensure stand is kept clean, orderly, and adheres to local health code requirements as well as headquarter standards
  • Manage inventory and order product multiple times a week
  • Maintain customer satisfaction by clarifying questions about orders and specialty items
  • Share knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest


Barback

Stacked Bar and Grill
04.2021 - 09.2021
  • Responsible for ensuring a consistent flow of services to guest and cocktail servers by assisting bartender with their job functions
  • Stocked bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, and straws
  • Consistently collected, washed, sanitized, and restocked all glass and barware
  • Ensured maximum guest satisfaction by providing prompt, friendly, and courteous service at the bar as asked.
  • Delivered food to customers at bar and tables

Assistant Manager

Dutch Bros
07.2018 - 02.2020
  • Maximized use of staff to ensure all customers are well taken care of and drinks are made promptly
  • Coached and mentored employees by delivering training, guidance, and performance monitoring
  • Maintained inventory and equipment and process weekly inventory orders
  • Facilitated bi-weekly meetings with team on celebrations, opportunities, and team focus
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Dutch Bros, Barista
06.2017 - 07.2018
  • Courteously greeted customers and efficiently processed transactions within busy, fast-paced retail environments
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product

Education

Associates Degree - Business Administration

Rogue Community College
2019

Skills

  • POS Systems
  • Decision making skills
  • Quick Learner
  • Strong work ethic
  • Upbeat, outgoing, and positive
  • Problem solving, adaptability, team work
  • Customer Service, Communication
  • Menu Memorization and Presentation
  • Food Safety Standards

Timeline

Barback

Stacked Bar and Grill
04.2021 - 09.2021

Manager

Dutch Bros
02.2020 - Current

Assistant Manager

Dutch Bros
07.2018 - 02.2020

Dutch Bros, Barista
06.2017 - 07.2018

Associates Degree - Business Administration

Rogue Community College

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