Tanner Kennedy
Loris,SC
Summary
Eager business professional with advanced mathematical and analytical skills and track record of identifying complex issues, collecting information and developing practical solutions to problems. Strong written and oral communication skills useful in summarizing and presenting findings to decision-makers and developing strategic recommendations. Self-motivated with desire to advance professionally as evidenced by continuing education in various financial fields.
Overview
6
6
years of professional experience
Work History
Agent
New York Life Insurance Co
09.2023 - Current
- Followed up on customers' inquiries to assess satisfaction with provided solutions.
- Advised customers about new products and assisted customers in determining the best life insurance or retirement product for their needs.
- Maintained comprehensive product and service knowledge for accurate, informative customer advice.
- Established strong customer relationships, building recommendations and loyalty.
Store Manager in Training
CVS Pharmacy
08.2022 - 08.2023
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Retail Management Intern
CVS Pharmacy
06.2022 - 08.2022
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Fulfillment Expert
Target
07.2020 - 06.2021
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Selected and filled orders from stock to fulfill customer requirements.
Sales Associate
M.R. Ducks
06.2018 - 07.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor of Science - Finance
Coastal Carolina University
Conway, SC05.2023
Skills
- Microsoft Excel
- Decision Making
- Financial Analysis
- Predictive Analytics
- Data Analysis
- Quantitative Research
- Attention to Detail
- Market Research
- Team Collaboration
- Adaptive Learning
Timeline
Agent
New York Life Insurance Co
09.2023 - Current
Store Manager in Training
CVS Pharmacy
08.2022 - 08.2023
Retail Management Intern
CVS Pharmacy
06.2022 - 08.2022
Fulfillment Expert
Target
07.2020 - 06.2021
Sales Associate
M.R. Ducks
06.2018 - 07.2019
Bachelor of Science - Finance
Coastal Carolina University
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