Tanner Lopez
Abilene
Summary
Dynamic Store Manager with a proven track record at Take 5 Oil Change, excelling in customer relations and team leadership. Skilled in training and mentoring staff. Adept at multitasking and utilizing POS systems, I consistently fostered a positive work environment and elevated customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Take 5 Oil Change
09.2023 - Current
- Assisted in daily store operations, ensuring inventory accuracy and product availability.
- Supported team in maintaining high standards of customer service and satisfaction.
- Learned point-of-sale systems to facilitate transactions and manage cash flow effectively.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Service Center Manager
Valvoline Instant Oil
09.2020 - 09.2023
- Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
- Led team training sessions to enhance technical skills and service quality.
- Implemented process improvements that streamlined workflows and reduced wait times.
- Monitored inventory levels, coordinating timely restocking to meet customer demands.
- Analyzed performance metrics to identify areas for operational enhancement.
- Managed scheduling, optimizing staff allocation for peak service periods.
Team Member
Avis Lube
04.2018 - 09.2020
- Assisted customers in selecting appropriate services, enhancing satisfaction and retention.
- Maintained cleanliness and organization of work area, promoting efficiency in service delivery.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
Correctional Officer
TDCJ
10.2017 - 04.2018
- Monitored inmate behavior to maintain safety and order within facility.
- Conducted regular inspections of cells and common areas for contraband.
- Implemented security protocols to ensure compliance with institutional policies.
- Assisted in crisis intervention, defusing volatile situations with de-escalation techniques.
Education
High School Diploma -
Abilene High School
Abilene, TXSkills
- Multitasking and organization
- Customer relations
- Problem-solving
- Training and mentoring
- Team leadership
- Friendly and positive
- POS systems
Certification
District Manager in training course.
Timeline
Store Manager
Take 5 Oil Change
09.2023 - Current
Service Center Manager
Valvoline Instant Oil
09.2020 - 09.2023
Team Member
Avis Lube
04.2018 - 09.2020
Correctional Officer
TDCJ
10.2017 - 04.2018
High School Diploma -
Abilene High School