Tanner McMurrough
McKinney,TX
Summary
Over 5 years of customer service and sales experience. Vastly skilled, strong communicator and motivated individual that has the ability to adapt quickly to new environments. Eager to be a catalyst for growth by working efficiently and contributing to a company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender/Server
Sushi Marquee
05.2023 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Extensive knowledge on sushi and sashimi.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed strict recipes and drink measurements to minimize product used.
- Crafted special drink and cocktail menu items for seasonal offerings.
Server
Olive Garden
08.2018 - 05.2023
- Developed relationships with customers and maintained positivity while servicing up to 7 tables.
- Thorough knowledge of menu offerings, including food, spirits, and wine pairings along with preparation methods.
- Maintained seamless day-to-day restaurant operations by deploying in-depth knowledge of appropriate food handling techniques and equipment cleaning procedures according to state and restaurant guidelines.
- Trained and mentored new servers on menu items, company policies and procedures.
- Negotiated and resolved customers concerns
- Assisted co-workers in rush-hour periods to foster / promote teamwork by taking extra customer orders and bringing out prepared dishes while providing exceptional service and guest dining experience
- Utilized POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Warehouse Worker
Amazon
12.2021 - 02.2022
- Executed inventory checks for incoming shipments to detect damages/defects.
- Verified pulled items are in correct order and proper conditions.
- Sealed and labeled ready containers to be processed and shipped.
- Wrapped pallets in shrink wrap prior to loading.
- Loaded, unloaded and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 65 pounds.
- Completed over 1,000 customer orders each day in warehouse setting.
Sales Associate
Tillys
07.2019 - 12.2019
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Prepared large cash deposits with zero discrepancies.
Education
High School Diploma -
ECademy Virtual High School
Albuquerque, NM05.2020
Skills
- Superb customer service and sales skills
- Strong communication and listening skills
- Quick Learner
- Multi-tasker
- Problem Solving/Conflict Resolution
- Leadership
- Adaptable
- Flexible Schedule
- Team Oriented
Certification
Texas Food Handler Certified (expires 06.07.25)
Texas Alcoholic Beverage Commission Seller Training Certification (expires 06.07.26)
Texas Real Estate License In Works
Timeline
Bartender/Server
Sushi Marquee
05.2023 - Current
Warehouse Worker
Amazon
12.2021 - 02.2022
Sales Associate
Tillys
07.2019 - 12.2019
Server
Olive Garden
08.2018 - 05.2023
High School Diploma -
ECademy Virtual High School