Teresa Mandato
Chalfont,Pa
Summary
I am a loyal and dedicated individual with strong organization and leadership skills. I love to learn, and invite challenges within my field of expertise as they allow me to continue to grow and strengthen my trade craft. I'm able to quickly adapt to new work environments. I get along well with others, while also working efficiently on my own and have the ability and confidence to handle unforeseen circumstances that are inevitable with every line of employment. I am seeking a position where I can develop and excel while giving my best to an employer and hopefully earn a more prominent role within the company if my success warrants it.
Overview
19
19
years of professional experience
Work History
Bartender/Server
The Phils Tavern
Blue Bell, PA
08.2021 - Current
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Assisted in setting up the bar for service shift.
- Collected and organized daily till totals and tips.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Performed opening and closing duties including restocking supplies.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Developed positive relationships with regular customers through friendly conversation.
Dental Assistant
Dr Beth L Snyder D.m.d
Doylestown, PA
08.2019 - 08.2021
- Customer service and administrative tasks including answering the phones, scheduling appointments and confirming them, greeting visitors, check in patients and contacting insurance companies
- Cleaned and polished removable dentures, brackets, wires and other appliances.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Created and fit dental appliances for patients. adjusting as necessary.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Sterilized instruments according to established guidelines and protocols.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Dental Assistant
A Plus Family Dental
Quakertown, Pa
04.2005 - 07.2019
- Assisting Dentists in a four handed procedures including fillings, root canals, crown preps, crown deliveries, cleanings, denture impressions, pouring the models to send to the lab, extractions, sealants
- Sterilization of all instruments
- Customer service and administrative tasks including answering the phones, scheduling appointments and confirming them, greeting visitors, check in patients and contacting insurance companies
- Calling in prescriptions for Patients
- Performed daily duties efficiently in high volume office
- Ordering and organizing of all supplies
- Stocking and Cleaning of laboratories and operators
- Cleaning office, including rest areas, break room, operators, laboratories and waiting area.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
Housekeeper
Cleaning Authority
Chalfont, Pa
10.2005 - 06.2009
- Lead my team of cleaners
- Resolve Customer Issues
- Cleaning Towels, vacuum and other supplies
- Vacuuming, dusting, dishes, making beds, cleaning bathrooms, bedrooms, kitchens, and all other living areas
- Collecting payment from clients for employer
- Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
- Scheduled routine deep cleans for specific areas within the facility according to established guidelines.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer complaints promptly and efficiently while ensuring a positive experience.
- Cleaned windows, door frames, and sills.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Vacuumed carpets, furniture, and upholstery.
Education
High School Diploma -
Quakertown Community High School
Skills
- Upselling
- Reliable
- Multi-Tasking Strength
- Problem-Solving Skills
- Superb Time Management
- Outgoing and positive
- Outstanding Customer Service
- Anticipating Guest Needs
References
References Available upon Request
Timeline
Bartender/Server
The Phils Tavern
08.2021 - Current
Dental Assistant
Dr Beth L Snyder D.m.d
08.2019 - 08.2021
Housekeeper
Cleaning Authority
10.2005 - 06.2009
Dental Assistant
A Plus Family Dental
04.2005 - 07.2019
High School Diploma -
Quakertown Community High School
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