Dynamic bartender with strong multitasking and customer service skills. Expertise in responsible alcohol service and payment processing, ensuring exceptional guest experiences.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender
Spirit Mountain Casino
Grand Ronde, OR
07.2014 - 07.2022
Crafted and served a diverse range of beverages, ensuring exceptional customer satisfaction.
Maintained cleanliness and organization of bar area to comply with health standards.
Trained new staff on cocktail preparation techniques and customer service protocols.
Developed signature cocktails, enhancing the drink menu and attracting more patrons.
Monitored alcohol consumption for responsible serving practices, ensuring guest safety.
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Crew Trainer
McDonald's
Dallas Oregon
07.2009 - 07.2014
Trained new crew members on food safety and operational procedures.
Ensured compliance with health regulations through regular staff training sessions.
Monitored crew performance, providing feedback to enhance service quality.
Implemented efficient workflow processes to improve order accuracy and speed.