Tanner Robinson
Wichita
Summary
Dynamic customer care professional with extensive experience at the United States Postal Service, excelling in problem resolution and multitasking. Proven ability to handle complaints effectively while maintaining a positive demeanor. Skilled in verbal communication and product knowledge, ensuring customer satisfaction in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Customer Care Agent/PSE Clerk
United States Postal Service
Wichita
08.2022 - Current
- Trained in multiple areas while working as a PSE at the Distribution Center.
- I have been a customer care agent since January 2023.
- IC3 trained since June of 2025.
Package Handler
Fedex Ground
Wichita
02.2022 - 08.2022
- Loaded packages into multiple delivery trucks at once.
- Fast-paced, high-stress environment.
- I was very flexible, and frequently moved to different areas of the facility.
CNC Operator/Shift Supervisor
Filimin Friendship Lamps
Wichita
06.2020 - 12.2021
- Operated a CNC machine to cut parts for wooden smart lamps.
- Oversaw the first and/or second shifts of the woodshop portion of the production facility.
- Provided training for new employees.
- Maintained certain parts of the machinery in the woodshop.
- I took a nightly inventory of the parts that we created during the shift.
Cashier
KFC Restaurant
Wichita
01.2017 - 05.2020
- First experience with customer service.
- Learned how to assist difficult customers while maintaining a professional and helpful demeanor.
Education
High School Diploma -
Maize High School
Maize, KS05-2021
Skills
- Customer service
- Problem resolution
- Multitasking
- Verbal and written communication
- Complaint handling
- Decision making
- Product knowledge
Timeline
Customer Care Agent/PSE Clerk
United States Postal Service
08.2022 - Current
Package Handler
Fedex Ground
02.2022 - 08.2022
CNC Operator/Shift Supervisor
Filimin Friendship Lamps
06.2020 - 12.2021
Cashier
KFC Restaurant
01.2017 - 05.2020
High School Diploma -
Maize High School
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