Summary
Overview
Work History
Education
Skills
Timeline
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Tanner Sams

Jonesbourgh, ,TN

Summary

Dynamic and customer-focused professional with a proven track record at Best Choice Roofing, excelling in service excellence and effective problem resolution. Skilled in fostering relationships that drive repeat business while maintaining high standards of organization and cleanliness. Committed to enhancing customer satisfaction through proactive engagement and teamwork.

Overview

3
3
years of professional experience

Work History

Sales Associate

Best Choice Roofing
01.2025 - 05.2025
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Busser

Texas Road House
08.2023 - 04.2024
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Trained new staff in bussing and cleaning procedures.

Store Associate

Ingels Supermarket
08.2022 - 03.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.

Custodian/Grounds Keeper Still in High School

Wetlands Water Park
05.2022 - 08.2022
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.

Education

High School Diploma -

David Crockett
Jonesborough, TN
05-2024

Skills

  • Service excellence
  • Effective team collaboration
  • Organizational time strategies
  • Effective problem resolution

Timeline

Sales Associate

Best Choice Roofing
01.2025 - 05.2025

Busser

Texas Road House
08.2023 - 04.2024

Store Associate

Ingels Supermarket
08.2022 - 03.2023

Custodian/Grounds Keeper Still in High School

Wetlands Water Park
05.2022 - 08.2022

High School Diploma -

David Crockett

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