Tanner Santonocito
Dayton,NV
Summary
Detailed, organized and dedicated to what is in front of me. Born leader, with ambitious goals to self-improve at any corner. Hardworking leader with reputation for reducing company expenses and improving efficiency. Collaborative team player skilled in partnering with management teams to develop operating plans. Examined completed work to detect defects and verify conformance to specifications.
Overview
10
10
years of professional experience
Work History
Accounting Assistant III
Cannabis Compliance Board
03.2023 - Current
- Compliance Board (Fiscal)
- Perform clerical accounting work in the maintenance of accounts and accounting records for State agencies
- Processing all time-sheets of CCB employees and preparing special pays,create expenditure requests and prepare for processing
- Working closely with the Management Analyst I and acted as a back- up when needed.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Assisted in budget preparation and forecasting to control expenditure and maximize profitability.
- Coordinated with external auditors to resolve discrepancies.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Input financial data and produced reports using Excel.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Gathered, evaluated and summarized account data in detailed financial reports.
Accounting Assistant II
Nevada Division Of Forestry
08.2022 - 03.2023
- (Fiscal)
- Update and track encumbrances of each budget, category and organization.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Transferred data and documents to facilitate system migration and software updates.
- Verified items billed against items ordered and reconciled differences through follow-up with vendor.
- Matched purchase orders with invoices and recorded necessary information.
- Input financial data and produced reports using Excel.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Inspected account books and recorded transactions.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Tracked financial progress by creating quarterly and yearly balance sheets.
Production Line Lead
Panasonic
07.2019 - 09.2021
- Oversee a Winding Production line, to include, but not limited to, 14-18 individual winding machines, 7-10 machine operators, and the management of multiple maintenance technicians at one time
- Complete daily reports/meetings throughout the day, with updates of machine maintenance and downtimes with Power Point presentations for "Beginning of Shift" & “End of Shift” reports of the entire days production within timely manner
- Document daily statuses with machines, productivity, and operators with Word
- Set up machining, performed required maintenance and made adjustments to machines.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Prioritized employee safety to reduce incidents.
- Followed good manufacturing processes (GMPs).
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Supervised production staff of 7-9.
- Checked machines using prescribed gauges, jigs and fixtures to measure close tolerances.
- Completed logs and reports to document detailed information on production, spoilage and departmental maintenance needs.
- Monitored and verified quality in accordance with statistical process or other control procedures.
- Made recommendations for new or revised processes and supported implementation.
- Performed basic computer functions pertaining to job type.
- Worked on complex problems requiring independent action and high degree of initiative to resolve issues.
Machine Operator
Panasonic
06.2018 - 09.2021
- Concurrently Operates 2-6 Winding machines compliant to the SOP
- Works Original Winders and High-Speed Winders
- Assisted Shift Lead with maintaining daily schedules and tasks
- Cross trained with Material Handling- Anode, Cathode, Separator & tapes
- Daily & weekly cleaning, according to the SOP
- Updates daily paperwork and measurements to ensure specifications are within Panasonic requirements
- Maintaining a safe and efficient workspace in all areas of responsibility.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Replenished materials and supplies as needed to maintain production.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Maintained equipment performance by lubricating and cleaning components.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Kept detailed production records and identified hold-ups.
- Used precision measuring tools, micrometers and calipers to meet required product specifications.
- Managed and monitored processes and machine systems by observing readings on control boards.
- Quickly shut down equipment in emergency situations following protocols.
- Monitored compliance with plant procedures, safety and sanitation protocols as well as government regulation.
Peer Trainer
10.2018 - 01.2019
- Trained and certified new employees on High-Speed Winders, according to the SOPs
- Was able to handle training 2-4 new employees while keeping up to 6 machines continuously running
- Was able to see trainees’ abilities, for them to run 2 machines each
- Helped with errors, issues and any problems that came up with their training and/or machines.
Team Member
Costco
03.2017 - 05.2018
- Make sales with samples deli department in-house made food
- Update displays, cases and other customer-facing areas
- Clean surfaces and equipment in between products
- Removing trash and confirming tools are in proper places
- Assist cashier/members with their purchases, organizing in an efficient and fast paced manner
- Check receipts and members purchases for prevention loss
- Check and account for all members
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted customers in selecting merchandise best suited to needs.
- Monitored and verified all merchandise was properly priced and labeled.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Frequently inspected production area to verify proper equipment operation.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Server
Chili's
03.2016 - 02.2017
- Take/Deliver food and drink orders in a quick and timely manner
- Buss/clean tables during encounters and after customers have left the area, keeping a clean and welcoming environment
- Wrap silverware every morning to maintain a plethora of silverware
- Cleaning/Sanitizing the establishment
- Perform opening and closing procedures; including setting up stations, maintain areas, cleaning and stocking up all needed foods and silverware.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Increased sales significantly by upselling higher-end products to customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Checked guests' identification before serving alcoholic beverages.
- Inspected dishes and utensils for cleanliness.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Cocktail Waitress
Bodine’s Casino
11.2015 - 03.2016
- Serve cocktails to casino members
- Fix slot machines with minor issues
- Handling multiple orders/tasks in efficient manner
- Clean/clear tables/slot machines
- Assist with restock of bar.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Assisted with bartending duties during high-volume shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Checked guests' identification before serving alcoholic beverages.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Member Service Representative (Bank Teller )
Greater Nevada Credit Union
02.2015 - 08.2015
- Perform transactional services
- Promote programs and products (IRA, Christmas Account, CDs)
- Support members’ financial goals
- Offer quality finical services to members and prospective members.
- Responded to customer calls and emails to answer questions about products and services.
- Educated and engaged customers with new bank products and services.
- Opened customer accounts and provided deposit and withdrawal receipts.
- Verified customer identification and documentation for compliant transactions.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Maintained updated knowledge of internal processes and industry best practices to optimize service delivery.
- Maintained and managed customer files and databases.
- Resolved customer issues through thorough dispute investigation.
- Generated account activity reports to identify upgrade and sales opportunities.
- Developed, implemented and collated customer satisfaction surveys for improved insight.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Cross-sold bank services and products to uplift customer investments.
General Manager
Jimmy Johns Gourmet Subs
08.2013 - 12.2014
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Formulated policies and procedures to streamline operations.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assistant Manager
Jimmy Johns Gourmet Subs
06.2013 - 08.2013
- Manage shifts/multiple employees & schedules while hiring/terminations
- Manage inventory for the store weekly and monthly
- Work on weekly orders
- Train employees to a corporate standard
- Opening/closing procedures
- Deliver polite, accurate and exceptional customer service
- Check-in/ Coat Check
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
CD-10-CM, HCPCS, CPT, Medical Terminology, Anatomy -
Truckee Meadows Community College
Medical Billing and Coding -
Penn Foster Career School
Scranton, PA04.2022
High School Diploma -
Douglas High School
Minden, NV06.2009
Skills
- Lean Six Sigma-Yellow Belt Certified
- Quickly adapts to new environments
- Multitasking
- Organization
- Can type 57-60 wpm
- Time management
- Works efficiently under pressure
- Team Player
- Manufacturing
- Equipment Inspection
- Production Management
- Work Supervision
- Business Operations
- Quality Control Guidelines
Timeline
Accounting Assistant III
Cannabis Compliance Board
03.2023 - Current
Accounting Assistant II
Nevada Division Of Forestry
08.2022 - 03.2023
Production Line Lead
Panasonic
07.2019 - 09.2021
Peer Trainer
10.2018 - 01.2019
Machine Operator
Panasonic
06.2018 - 09.2021
Team Member
Costco
03.2017 - 05.2018
Server
Chili's
03.2016 - 02.2017
Cocktail Waitress
Bodine’s Casino
11.2015 - 03.2016
Member Service Representative (Bank Teller )
Greater Nevada Credit Union
02.2015 - 08.2015
General Manager
Jimmy Johns Gourmet Subs
08.2013 - 12.2014
Assistant Manager
Jimmy Johns Gourmet Subs
06.2013 - 08.2013
CD-10-CM, HCPCS, CPT, Medical Terminology, Anatomy -
Truckee Meadows Community College
Medical Billing and Coding -
Penn Foster Career School
High School Diploma -
Douglas High School
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