Tanner Stenton
Jacksonville,FL
Summary
Knowledgeable associate with solid background in supporting families and individuals through complex social services. Proven track record of coordinating resources and facilitating effective intervention plans. Demonstrated ability in crisis management and client advocacy. Organized and efficient in data entry with 2 years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Family Services Counselor Case Manager
National Youth Advocate Program
05.2023 - Current
- Attended and participated staff meetings and training seminars.
- Maintained confidential records and documentation in FSFN database.
- Conducted intake interviews and completed assessments to understand client needs and discover issues that affect treatment.
- Identified and reported signs and symptoms of violence, abuse and neglect for immediate intervention and remediation.
- Maintain and organize necessary documentation and data entry to ensure efficiency of services and meeting deadlines.
Family Services Counselor Intern
National Youth Advocate Program
08.2022 - 05.2023
- Maintained confidential records and documentation in FSFN database.
- Attended and participated staff meetings and training seminars.
- Identified and reported signs and symptoms of violence, abuse and neglect for immediate intervention and remediation.
Customer Service Staff Member
Publix
03.2022 - 05.2023
- Managed high call volume while maintaining a professional demeanor, ensuring timely assistance for all customers.
- Trained new hires on company procedures and best practices for handling customer inquiries efficiently and effectively.
- Developed rapport with customers through friendly communication, building trust in the brand and promoting loyalty.
- Ensured strict adherence to organizational policies regarding privacy, security, and overall customer safety during all interactions
- Maintained documentation and exceptional organization to ensure efficiency of job duties
Education
Bachelors of Social Work - Social Work
University of North Florida
Jacksonville, FL05-2023
Skills
- Professional ethics
- Multicultural Competence
- Self-care strategies
- Suicide Prevention
- Data Entry
- Data accuracy
- File Management
- Maintains confidentiality
Certification
- Child Welfare Case Manager Florida Certification Board 04/2024
Timeline
Family Services Counselor Case Manager
National Youth Advocate Program
05.2023 - Current
Family Services Counselor Intern
National Youth Advocate Program
08.2022 - 05.2023
Customer Service Staff Member
Publix
03.2022 - 05.2023
- Child Welfare Case Manager Florida Certification Board 04/2024
Bachelors of Social Work - Social Work
University of North Florida
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