Tanner Zuniga
White House,TN
Summary
Detail-oriented payroll and timekeeping specialist focused on accuracy, efficiency, and confidentiality. Skilled in payroll processing workflows, error reduction, and client support. Demonstrated adaptability and effective communication to resolve issues quickly and maintain seamless payroll operations.
Overview
5
5
years of professional experience
Work History
Payroll Lead Specialist
Aramark
Nashville, Tennessee
06.2025 - Current
- Processed payroll for over 14,000 employees with accurate wage, bonus, and deduction calculations.
- Executed payroll runs with precision, ensuring timely compensation for employees and adherence to payroll schedules.
- Enhanced payroll accuracy through meticulous validation of timecards, schedules, and pay edits, resulting in reduced discrepancies.
- Supported payroll cycle completion through deadline tracking, balance checks, and issue resolution.
- Resolved employee payroll inquiries with prompt, professional service.
- Identified workflow improvements that increased efficiency and reduced errors.
- Monitored payroll practices to maintain compliance with federal and state regulations.
- Verified quarterly tax return data through detailed audits before submission to government agencies.
- Enhanced payroll reporting and data integrity through advanced analytical tools.
- Delivered payroll reports to Finance and Human Resources for operational support.
- Contributed to year-end W-2 preparation for employee distribution.
- Contributed to technology and process improvement projects within payroll operations.
- Preserved payroll record integrity through careful documentation and policy alignment.
- Developed payroll metrics reports to guide decision-making and resource allocation.
AI Data Annotation Specialist
AllHere Education
Boston, Massachusetts
03.2023 - 06.2024
- Applied advanced annotation tools to support precise training data for AI models.
- Collaborated with team to maintain high data quality standards across workflows.
- Evaluated current processes and advised changes to improve efficiency and accuracy.
- Reviewed guidelines regularly to enhance effectiveness of annotation processes.
- Conducted regular reviews of annotation guidelines to optimize process effectiveness
- Assessed chatbot responses for accuracy and intent alignment.
- Requested senior review of ambiguous content to clarify intent.
- Revised labeling notes to capture student and family conversation patterns.
- Proposed ideas and solutions that enhanced team performance and outcomes.
- Earned management recognition for exceptional customer service.
- Performed research and data analysis to inform strategic planning and decision-making.
- Implemented software tools to streamline processes and optimize performance.
Customer Service Specialist
The Wells of Health
Gallatin, Tennessee
01.2022 - 08.2022
- Addressed complaints promptly, leading to swift resolutions and higher satisfaction.
- Applied problem-solving skills to de-escalate situations and protect customer loyalty.
- Guided customers through issue resolution steps, enhancing overall service experience.
- Delivered attentive listening and tailored responses to customer concerns.
- Explained billing, insurance, and coverage questions, ensuring patient understanding and satisfaction.
- Supported Wells of Health clients with appointment scheduling and service inquiries.
- Represented company professionally during phone and email customer interactions.
- Partnered with cross-functional colleagues to resolve customer concerns efficiently.
- Managed customer orders in order management system, ensuring data accuracy and timely processing.
- Preserved accurate customer records to maintain data integrity and confidentiality.
Sales Associate
Men's Wearhouse
Saint Peters, MO
08.2022 - 05.2025
- Assisted customers with suit fittings and wardrobe choices at Men's Wearhouse.
- Completed sales transactions through point-of-sale systems and cash registers.
- Greeted customers warmly upon arrival and delivered attentive service to foster positive shopping environment.
- Guided tuxedo rental customers through measurement and pickup, ensuring a seamless experience.
- Recommended shirts, ties, shoes, and accessories for complete outfits.
- Assisted customers in finding products locating specific products, answered questions, and offered product guidance.
- Resolved questions about sizing, styles, and rental orders.
- Provided support to alterations team with garment preparation and customer coordination.
- Managed cashier responsibilities, including payment collection, receipt issuance, and change counting.
- Trained new team members on cash register operation, stock procedures, and customer service.
- Applied technology resources to assist customers with item selection and location.
Education
Bachelor of Arts - Human Services
Urshan University
Wentzville, MO05-2025
Skills
- Payroll management
- Payroll software expertise
- Payroll systems
- Payroll data analysis
- Timecard review
- Timekeeping systems
- Proficiency in Microsoft Excel, UKG, and ADP
- Records management
- Data confidentiality and organizational skills
- Client support
- Detail orientation
- Clear Communication
Timeline
Payroll Lead Specialist
Aramark
06.2025 - Current
AI Data Annotation Specialist
AllHere Education
03.2023 - 06.2024
Sales Associate
Men's Wearhouse
08.2022 - 05.2025
Customer Service Specialist
The Wells of Health
01.2022 - 08.2022
Bachelor of Arts - Human Services
Urshan University