Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Tannia Ivette Garcia

Middlesex

Summary

Dynamic Team Lead at Panera Bread with a proven track record in conflict resolution and employee training. Enhanced customer satisfaction through effective relationship building and communication. Spearheaded process improvements and mentored new hires, fostering a collaborative environment that elevated team performance and operational efficiency.

Overview

1
1
Certification

Work History

Team Lead

Panera Bread
Franklin Township
05.2025 - Current
  • Maintained positive working relationship with fellow staff and management.
  • Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
  • Managed conflict resolution within the team to maintain a positive work environment.
  • Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Trained new staff in relevant processes and procedures.
  • Identified opportunities for process improvements, implementing changes when required.

Education

High School Diploma -

Middlesex Highschool
Middlesex, NJ
06-2024

Some College (No Degree) - Health Sciences

Raritan Valley Community College
Somerville, NJ

Skills

  • Customer service
  • Conflict resolution
  • Employee training
  • Relationship building
  • Communication
  • Team building

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • 2024 State Seal of Biliteracy in Spanish

Timeline

Team Lead

Panera Bread
05.2025 - Current

High School Diploma -

Middlesex Highschool

Some College (No Degree) - Health Sciences

Raritan Valley Community College

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