Tannie Smith

-Budgeting finances

-Manage many schedules at once

-Teaching

-People pleasing/problem solving

-Self motivation

• Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
• Created a safe, nurturing environment to promote learning and growth in children.
• Participated in meetings with state licensing officials to discuss any issues or concerns about the daycare operations.
• Determined allocations of funds for staff, equipment and authorized purchases.
• Ordered necessary materials or equipment required by state regulations.
• Maintained accurate records of attendance, immunizations and other relevant information for each child.
• Planned nutritious meals that meet USDA guidelines for nutritional value while also being appealing to young palates.
• Established relationships with parents and guardians to foster strong communication regarding their child's progress.
• Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
• Managed budgeting responsibilities related to payroll expenses, rent payments and supplies purchases.
• Organized extracurricular activities such as field trips and special events for the children enrolled in the daycare facility.
• Ensured compliance with local regulations governing child care facilities.
• Conducted regular inspections of the facility to ensure that it is clean, well-maintained and secure at all times.
• Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams.
• Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
• Reviewed and evaluated programs for compliance with state, local and federal regulations.
• Interacted regularly with students throughout the day by playing games, reading stories or engaging them in creative activities.
• Resolved conflicts between children or between children and staff members in a timely manner.
• Implemented age-appropriate curricula designed to stimulate physical, mental and emotional development in young children.
• Prioritized and organized tasks to efficiently accomplish service goals.

• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Coordinated with other departments to ensure smooth flow of operations.
• Reviewed completed work to verify consistency, quality, and conformance.
• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
• Communicated regularly with customers to gain insights into their needs.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Recruited and trained new employees to meet job requirements.
• Delegated work to staff, setting priorities and goals.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Monitored employee attendance records, timekeeping, and payroll information.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
• Established processes for monitoring customer satisfaction levels.
• Ensured compliance with safety regulations and company policies.
• Collaborated with management on developing strategic plans for achieving business goals.
• Implemented quality control measures to uphold company standards.
• Assisted in the development of operational strategies to ensure efficient and productive operations.
• Mediated conflicts between employees and facilitated effective resolutions to disputes.
• Maintained up-to-date knowledge of company products and services.
• Maintained accurate records of sales transactions using point-of-sale systems.
• Evaluated individual and team business performance and identified opportunities for improvement.
• Interviewed prospective employees and provided input to HR on hiring decisions.
• Organized training sessions for new hires to familiarize them with the workplace environment.
• Resolved customer inquiries and complaints requiring management-level escalation.
• Resolved conflicts between team members in an effective manner.
• Supervised daily operations including scheduling shifts, assigning duties.
• Managed customer service inquiries and complaints in a timely manner.
• Proposed or approved modifications to project plans.
• Conducted regular performance reviews for employees to identify areas of improvement.
• Assigned work and monitored performance of project personnel.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Operated equipment and machinery according to safety guidelines.
• Assisted with customer requests and answered questions to improve satisfaction.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Identified needs of customers promptly and efficiently.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Managed inventory and supplies to ensure materials were available when needed.
• Provided support and guidance to colleagues to maintain a collaborative work environment.