Tanny Kreutz
Summary
Dynamic manager with a proven track record at HSA Bank, skilled in enhancing customer satisfaction and fostering team engagement. Expert in complex problem-solving and staff development, I successfully resolved disputes and cultivated a collaborative culture, driving performance and achieving organizational goals. Committed to delivering high-quality service and mentoring team members.
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
13
13
years of professional experience
Work History
Manager
HSA Bank, Webster Bank
07.2012 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
High School Diploma -
Elkhart Lake Glenbeulah
Elkhart Lake, WI05.1981
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
Timeline
Manager
HSA Bank, Webster Bank
07.2012 - Current
High School Diploma -
Elkhart Lake Glenbeulah
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