Tanveer Likhari
Miami,FL
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
7
7
years of professional experience
Work History
General Manager
Bombay Darbar
Doral, FL
08.2024 - Current
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Managed inventory levels, optimizing supply chain processes for improved efficiency.
- Developed training programs for staff, enhancing team performance and service standards.
- Implemented marketing strategies to increase brand visibility and customer engagement.
- Fostered a positive work environment, promoting teamwork and collaboration among staff.
Restaurant Manager
Ghee
Miami
03.2023 - 07.2024
- Streamlined daily operations to enhance service efficiency and guest satisfaction.
- Trained and mentored staff on best practices and customer engagement techniques.
- Developed staff schedules to ensure adequate coverage during peak hours.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Analyzed customer feedback to identify areas for menu improvement and service enhancements.
Head Waiter
Mamey
Coral Gables, FL
02.2022 - 03.2023
- Delivered personalized service to guests, enhancing repeat visit rates and customer loyalty.
- Resolved customer concerns promptly, fostering positive relationships and feedback.
- Trained staff members on use of POS system.
- Supervised server staff and simultaneously served personal section of tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Server
Balans Miami
Brickell
09.2020 - 02.2022
- Efficiently took and processed orders using POS systems.
- Assisted in inventory management, tracking supplies and equipment needs.
- Developed relationships with regular patrons, fostering loyalty and engagement.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
Bartender/server
JW Marriott Marquis Miami
Miami
08.2018 - 08.2020
- Crafted and served a diverse range of cocktails and beverages in high-pressure environments.
- Maintained cleanliness and organization of bar area to ensure compliance with health standards.
- Developed signature cocktails, incorporating seasonal ingredients to attract repeat customers.
- Served high customer volumes during special events, nights, and weekends.
Education
Bachelors - Hospitality Management And Catering Science
International Institute Of Hospitality Management
KOLKATA, INDIA04-2018
Skills
- Leadership and team building
- Staff training and development
- Customer relationship management (CRM)
- Time management
Timeline
General Manager
Bombay Darbar
08.2024 - Current
Restaurant Manager
Ghee
03.2023 - 07.2024
Head Waiter
Mamey
02.2022 - 03.2023
Server
Balans Miami
09.2020 - 02.2022
Bartender/server
JW Marriott Marquis Miami
08.2018 - 08.2020
Bachelors - Hospitality Management And Catering Science
International Institute Of Hospitality Management