Tanveer Touhid
Union City,California
Summary
Sympathetic Mental Health Tech offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living.
Overview
9
9
years of professional experience
Work History
Mental Health Technician
Fremont Hospital
Fremont, CA
01.2020 - Current
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Provided excellent service to patients through personable communication.
- Documented patient interactions in compliance with HIPAA requirements.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Tracked client movement on and off unit by documenting times and destinations.
- Engaged clients in therapeutic groups to promote coping skills, education and life skills.
- Participated in treatment planning by helping to identify patients' problems, needs and strengths.
- Conducted or assisted in treatment and rehabilitation of mental health patients by performing basic assessment procedures.
- Used thermometers or blood pressure gauges to take and record measures of patients' physical condition.
- Bathed, fed and dressed patients based on individual abilities.
- Identified and addressed individual mental health challenges to support patients.
- Interviewed new patients to complete admission forms and assess mental health status.
Cashier Team Lead
Walmart
Union City, CA
08.2017 - 12.2019
- Answered customer questions and provided store information.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Processed payments promptly for customers to exceed productivity standards.
Shift Leader
Taco Bell Restaurant
Union City, California
05.2015 - 06.2017
- Supervised and led employees to maintain productivity and customer service levels.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Education
Associate of Science - Human Development And Family Studies
Ohlone College
Fremont, CA09.2023
Skills
- Charting and Clinical Documentation
- Health Plan Benefits
- Excellent Customer Service Skills
- Knowledge of Medical Terminology
- Problem Solving
- Critical Thinking
- Mental Healthcare
- Active Listening
- Physical Condition Assessments
- Problem-Solving
- Patient Counseling
Languages
Bengali
Native/ Bilingual
Affiliations
- Member, Alumni Association
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Mental Health Technician
Fremont Hospital
01.2020 - Current
Cashier Team Lead
Walmart
08.2017 - 12.2019
Shift Leader
Taco Bell Restaurant
05.2015 - 06.2017
Associate of Science - Human Development And Family Studies
Ohlone College
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