Tanya Bittner
Spokane,WA
Summary
Dedicated and compassionate HOUSE SUPERVISOR with experience in management, leadership and communication. Detail oriented in problem solving and planning. Ready to continue to make an immediate contribution to your organization.
Overview
20
20
years of professional experience
1
1
Certification
Work History
RN, Intake RN, House Supervisor
Inland Northwest Behavioral Health
Spokane, WA
07.2022 - Current
- Nursing care/assessments/medication administration to an upwards of 25 patients.
- Performing admission assessments and discharge planning on patients.
- As House Supervisor- overseeing all nursing staff and patients hospital wide. Working hand in hand with the intake department to ensure new admissions transition to the nursing floors. Working in collaboration with other departments to ensure operational factuality in the hospital. Working cohesively with DON and ADON to supervise, educate, and mentor nursing staff.
Elementary School Art Teacher/Parent Volunteer
Sunrise Elementary School and CVELC
Spokane Valley, WA
09.2021 - Current
- Implemented lesson plans to teach art concepts such as perspective, color theory, drawing, painting and sculpting.
- Created engaging activities for students to explore their creativity through art projects.
- Demonstrated techniques in a variety of mediums including charcoal, pastels, acrylics, watercolors and oils.
RN3 (NURSE SUPERVISOR)
Eastern State Hospital
Medical Lake, WA
12.2019 - 07.2022
- Supervise, educate, coach, and mentor nursing staff
- Lead and manage nursing care on your ward and shift, including administering medications and treatments
- Collaborate with all members of the healthcare treatment team to maintain a high quality of nursing care for people being treated for behavioral health conditions
- Respond in a lead role in case of a mental health emergency
- Develop individualized plan of care to perform appropriate treatments as ordered by physician.
CERTIFIED NURSING ASSISTANT/ TRAINER
Rockwood Retirement Communities
Spokane, WA
12.2016 - 12.2019
- Dementia/ Memory Care unit CNA and trainer
- Manage and provide nursing care needs for 10-15 residents.
INSURANCE BILLING SPECIALIST
Lincare
Spokane, WA
11.2014 - 12.2016
- Analyze insurance accounts to address issues with outstanding debits or credits
- Submit insurance claims to insurance companies electronically or via paper form
- Working cohesively with insurance companies to resolve issues on unpaid or rejected claim.
Customer Service Representative
Lands End
Spokane, WA
11.2010 - 11.2014
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Discipleship Program Mentor
Los Angeles Dream Center
Los Angeles, CA
01.2008 - 11.2010
- Teach/ Mentor a group of 5-10 women in orientation during their month long orientation process.
- Organize and implement a daily schedule with classes, community service, work therapy.
Fisheries Technician
International Canneries Naknek
Naknek, AK
07.2007 - 01.2008
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Analyzed water samples to assess levels of pollutants or contaminants affecting fisheries resources.
- Performed routine maintenance on fishing vessels and equipment.
Deli Clerk
Rosauers
Spokane Valley, WA
06.2006 - 06.2007
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Operated cash register accurately and efficiently for customer transactions.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
Customer Service Representative
CCI
Spokane, WA
06.2005 - 06.2006
- Answered incoming calls from potential customers, provided product information and answered questions.
- Assisted customers with payment processing, including credit card payments and other forms of payment.
- Resolved customer complaints in a professional manner while maintaining high levels of customer service.
Education
Associate in Nursing -
SPOKANE COMMUNITY COLLEGE
08.2019
Certified Nursing Assistant -
HEALTHCARE TRAINING CENTER
09.2016
Associate in Arts (A.A.) -
SPOKANE COMMUNITY COLLEGE
12.2010
Skills
- Leadership skills
- De-escalation skills- VDE/HWC certified
- Positive attitude
- Compassionate team player
- Detail oriented
Certification
- WA State Registered Nurse License (#RN60999978)
- BLS certified
- Handle with Care/ Verbal De-escalation certified
References
References available upon request
Languages
Ukrainian
Native/ Bilingual
Russian
Professional
Timeline
RN, Intake RN, House Supervisor
Inland Northwest Behavioral Health
07.2022 - Current
Elementary School Art Teacher/Parent Volunteer
Sunrise Elementary School and CVELC
09.2021 - Current
RN3 (NURSE SUPERVISOR)
Eastern State Hospital
12.2019 - 07.2022
CERTIFIED NURSING ASSISTANT/ TRAINER
Rockwood Retirement Communities
12.2016 - 12.2019
INSURANCE BILLING SPECIALIST
Lincare
11.2014 - 12.2016
Customer Service Representative
Lands End
11.2010 - 11.2014
Discipleship Program Mentor
Los Angeles Dream Center
01.2008 - 11.2010
Fisheries Technician
International Canneries Naknek
07.2007 - 01.2008
Deli Clerk
Rosauers
06.2006 - 06.2007
Customer Service Representative
CCI
06.2005 - 06.2006
Associate in Nursing -
SPOKANE COMMUNITY COLLEGE
Certified Nursing Assistant -
HEALTHCARE TRAINING CENTER
Associate in Arts (A.A.) -
SPOKANE COMMUNITY COLLEGE
- WA State Registered Nurse License (#RN60999978)
- BLS certified
- Handle with Care/ Verbal De-escalation certified
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