Tanya Branham

Berry Grocery:

Manager

• Implemented training programs for enhanced employee skills.
• Conducted performance evaluations to identify areas for employee growth.
• Streamlined communication processes to foster transparency among departments.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase profits.
• Developed and maintained relationships with customers and suppliers through account development.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.

• Streamlined document filing by organizing and categorizing files for quick retrieval.
• Processed incoming mail for timely distribution to appropriate departments.
• Managed scheduling and calendar coordination to ensure optimal use of time.
• Prepared reports for management to facilitate decision-making.
• Supported customer inquiries by providing information and resolving issues promptly.