Developed skills in fast-paced customer service environment, including effective communication and problem-solving abilities. Seeking to transition these skills into new field where they can be applied to achieve positive outcomes.
Overview
6
6
years of professional experience
Work History
Dog Groomer
Oliver & Company
04.2023 - Current
Performed grooming services including bathing, brushing, and nail trimming for various dog breeds.
Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Maintained sanitary conditions by cleaning grooming tools and work areas regularly.
Educated pet owners on proper grooming techniques and maintenance for their dogs.
Assisted in managing scheduling for appointments to optimize workflow efficiency.
Dog Groomer
Hot Diggity Dog Daycare
01.2022 - 02.2023
Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
Kept cages, kennels, play yards, and grooming areas neat and clean.
Owner/Dog Groomer
Shampoochies
12.2019 - 04.2023
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Provided expert grooming services, ensuring pets were clean, styled, and comfortable.
Maintained a safe and sanitary work environment for pets and clients.
Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.