Kaleigh Cash
Chattanooga,TN
Summary
As a dedicated Customer Service Associate at Publix Grocery Store, I handled customer interactions positively, ensuring satisfaction and loyalty. Skilled in problem-solving and team collaboration, consistently received positive feedback for adept customer support and product knowledge, and demonstrated a proven track record of achieving exemplary customer service standards. My objective is to provide customers with extraordinary service and kindness that they'll take with them throughout their week.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Publix Grocery Store at Berry Farms
12.2022 - 05.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
Education
No Degree -
University of Tennessee At Chattanooga
Chattanooga, TN05.2028
High School Diploma -
Summit High School
Spring Hill, TN05.2024
Skills
- Customer Service- Worked as a cashier and bagger, answering questions about products and sales
- Team Collaboration- Worked well with coworkers to ensure a positive customer experience
- Resilience- Worked in the bakery, the deli, the grocery department, the floral department, and the customer service department whenever needed
Accomplishments
Took all AP and Honors classes in high school including honors band and art classes, received multiple awards for academic excellence, and was section leader in the high school's marching band
Hobbies
- Hiking, being outdoors with my brothers
- Doing art, painting, drawing, making jewelry
- Journaling
- Thrifting
Timeline
Customer Service Associate
Publix Grocery Store at Berry Farms
12.2022 - 05.2024
No Degree -
University of Tennessee At Chattanooga
High School Diploma -
Summit High School
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