Tanya Burnette
Mars Hill,NC
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Diligent Scheduling Coordinator with background in coordinating schedules and ensuring smooth operations. Successfully streamlined scheduling processes, enhancing overall efficiency and productivity. Demonstrated strong organizational and communication skills to manage complex schedules and adapt to changing priorities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
Always Best Care
Fletcher, NC
02.2024 - Current
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
- Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
- Supported company growth by effectively managing an increasing volume of scheduling requests without compromising service quality.
- Generated reports and tracked data to monitor operational priorities and scheduling.
- Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
- Maintained accurate records of employee time off requests, facilitating fair distribution of vacation days among staff members.
- Collaborated with other schedulers across different departments to share best practices for efficient coordination methods throughout the organization.
- Fostered positive relationships with clients by efficiently addressing scheduling changes and requests.
- Coordinated daily schedules for 30+ staff members, ensuring optimal coverage and productivity.
Resident Care Coordinator
Mars Hill Manor
Mars Hill, NC
05.2023 - 06.2023
- As resident care coordinator I was responsible for the following duties
- Assisting residents with direct care including assistance with patient needs, speaking with Doctors, Scheduling appointments, speaking with family members, reporting any care and concerns to Director
Administration Specialist
Mars Hill Manor
Mars Hill, NC
12.2022 - 02.2023
- Greeting Guests and Family members
- Answering Calls
- Filing, and help with new hire orientation
- Ordering supplies
- Maintaining a clean work space
Caregiver (Full-Time)
H&B Care Services, Inc.
Hendersonville, NC
01.2020 - 12.2022
CNA
Mission Hospital
Asheville, NC
05.2008 - 01.2013
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Education
General -
Madison High School
Marshall, NC06.1996
Skills
- Communication skills
- Guest services
- Computer literacy
- Documentation review
- Leadership
- Customer service
- Time management
- Microsoft word
- Microsoft excel
- Schedule management
- Staff coordination
- Effective multitasking
- Office administration
- Telephone etiquette
- Customer service and support
- Documentation and reporting
- Medical terminology
Certification
- Medication Aide
- CPR
- BLS
Timeline
Scheduling Coordinator
Always Best Care
02.2024 - Current
Resident Care Coordinator
Mars Hill Manor
05.2023 - 06.2023
Administration Specialist
Mars Hill Manor
12.2022 - 02.2023
Caregiver (Full-Time)
H&B Care Services, Inc.
01.2020 - 12.2022
CNA
Mission Hospital
05.2008 - 01.2013
General -
Madison High School