Tanya Camden
Dripping Springs,TX
Summary
Dynamic and detail-oriented professional with extensive customer service experience at Holiday Inn Express Hotel. Proven ability to enhance guest satisfaction through effective communication and problem-solving skills. Skilled in cash handling and data entry, consistently delivering exceptional service while maintaining a welcoming environment. Committed to fostering team collaboration and operational efficiency.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Holiday Inn Express Hotel
- Engaged guests in friendly dialogue during check-in at front desk.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Directed high-volume calls to appropriate staff for efficient inquiry handling.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Cashier
Sodexo USA
08.2023 - 05.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Barista
Starbucks
07.2021 - 04.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Created a hospitable atmosphere through attentive service and friendly interactions.
- Engaged with customers during busy times to foster a lively atmosphere.
- Promoted a supportive work environment by facilitating clear communication among team members.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Cashier
Walmart
05.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Processed payments efficiently using cash, checks, and credit cards.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Data entry
- Problem-solving skills
- Team collaboration
- Verbal and written communication
- Administrative skills
- Hospitality services
Certification
First Aid
Timeline
Cashier
Sodexo USA
08.2023 - 05.2024
Cashier
Walmart
05.2023 - 01.2024
Barista
Starbucks
07.2021 - 04.2024
Front Desk Receptionist
Holiday Inn Express Hotel
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