Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tanya Cheaney

Orlando,FL

Summary

Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Enthusiastic Head Cashier with 20+ years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals. Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medical Receptionist

AdventHealth MedicalGroup
03.2023 - Current
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Cashier Specialist

Advent Health University
11.2021 - 03.2023
  • Helped customers complete purchases, locate items and join reward programs.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Assisted over 200 customers daily by answering questions and fulfilling requests.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Met all customer needs with engaged attention and knowledgeable service while meeting sales goals through effective promotion.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Restocked and organized merchandise in front lanes.

Customer Service Associate

Stericycle
02.2017 - 11.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.

Cashier

ABM - Facility Services
05.2013 - 04.2012
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Performed cash, card and check transactions to complete customer purchases.
  • Greeted over 600 customers per day.

Education

High School Diploma -

Oakridge Senior High
Orlando, FL
05.1985

Skills

  • Work Task Prioritization
  • Cooperative Attitude
  • Customer Relations
  • Preparing Food Items
  • Food and Beverage Experience
  • Basic Math Functions
  • POS Systems
  • Promoting Loyalty
  • Stock Replenishment

Certification

  • Servsafe License - 2022

Timeline

Medical Receptionist

AdventHealth MedicalGroup
03.2023 - Current

Cashier Specialist

Advent Health University
11.2021 - 03.2023

Customer Service Associate

Stericycle
02.2017 - 11.2021

Cashier

ABM - Facility Services
05.2013 - 04.2012

High School Diploma -

Oakridge Senior High

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Tanya Cheaney