Teresa Hendrix
Florence,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Solid experience in cash handling and posting of payments with accuracy. Motivated to learn, grow and excel,
Overview
4
4
years of professional experience
Work History
Medical Receptionist
The Orthopaedic Center
Florence, AL
10.2021 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Completed patient referrals to other medical specialists.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
Cashier/Pharmacy Technician
Walgreens
Florence, AL
03.2021 - 10.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
- Set up and modified patient profiles in Microsoft to include current information such as medications and insurance details.
E.R. Care Partner
Shoals Hospital
Muscle Shoals, AL
02.2019 - 07.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Maintained frequent supervision of residents unable to call for assistance.
- Drew blood for all lab tests.
- Entered all charges and lab results into the system
- Assisted E.R Physician
Customer Service Cashier
Blackberry Trail Golf Coarse
Florence, AL
02.2021 - 06.2021
- Counted money in drawers at beginning and end of each shift.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma -
Brooks High School
Killen, AL05.1989
Skills
- Organization and Time Management
- Critical Thinking
- Data Entry Software
- Customer Data Processing
- Information Assurance
- Front Desk Operation
- Computer Proficiency
- Reading Comprehensions
- Customer Billing
- Payment Scheduling and Collection
- Financial Operation
- Documentation Review
- Creative Thinking
- Work Task Prioritization
- Till Counting
Timeline
Medical Receptionist
The Orthopaedic Center
10.2021 - Current
Cashier/Pharmacy Technician
Walgreens
03.2021 - 10.2021
Customer Service Cashier
Blackberry Trail Golf Coarse
02.2021 - 06.2021
E.R. Care Partner
Shoals Hospital
02.2019 - 07.2021
High School Diploma -
Brooks High School
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