Tanya Coffey
Titusville
Summary
Seasoned business leader with a proven track record at MCS Air Conditioning, LLC, adept in customer relations and small business operations. Skillfully increased brand awareness through innovative marketing, while fostering strong client relationships. Demonstrates exceptional time management and organizational skills, ensuring operational excellence and financial growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
23
23
years of professional experience
Work History
Owner/Manager
MCS Air Conditioning, LLC
10.2010 - 01.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, payroll, product financing, and supply orders.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Assisted in recruiting, hiring and training of team members.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Managing Member
Cali Flooring
09.1999 - 05.2005
- Negotiated contracts with vendors, securing high-quality products at competitive prices while maintaining positive relationships.
- Optimized supply chain operations by developing strong relationships with key suppliers, reducing lead times, and minimizing inventory costs.
- Implemented innovative marketing campaigns that boosted brand awareness and generated new leads for the business.
- Managed financial operations, including budgeting and forecasting, ensuring company stability and growth.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
Cocoa High
01-1997
Skills
- Customer relations
- Time management
- Ethics and compliance
- Small business operations
- Relationship building
- Client service
- Marketing
- Positive attitude
- Multitasking
- Organizational skills
Timeline
Owner/Manager
MCS Air Conditioning, LLC
10.2010 - 01.2023
Managing Member
Cali Flooring
09.1999 - 05.2005
Cocoa High
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