Tanya Counley

• Strengthened client partnerships by promptly resolving issues through multiple communication channels and maintaining high service standards during the engagement process.
• Managed order processing and fulfillment operations, ensuring timely updates to clients.
• Coordinated the preparation of submittals, ensuring accuracy and alignment with client requirements.
• Utilized project management software to streamline tracking processes and improve reporting accuracy.
• Executed management of various projects at once, prioritizing tasks to meet deadlines effectively.
• Negotiated supplier pricing to effectively reduce project costs and enhance profitability.
• Coordinated with clients to identify and quote supplementary items required for project execution.
• Reported regularly to team members on project budget, progress, and technical problems.
• Conducted thorough reviews and corrections to maintain high standards of accuracy in all completed duties.
• Proven ability to learn quickly and adapt to new situations.

• Streamlined new hire integration by providing essential paperwork and comprehensive training resources during orientation.
• Facilitated effective sales operations through daily organization and maintenance of sales tools, ensuring team access to necessary resources.
• Managed documentation processes for forms, reports, and payroll records to support efficient human resources functions.
• Implemented administrative procedures that improved overall office organization and communication.
• Performed additional office responsibilities to support team objectives.

• Evaluated online search engine results, advertisements, and web content to ensure quality and relevance.
• Offered insights on search algorithms to improve performance and reliability of search results.

• Executed efficient management of high-volume workload to uphold accuracy and precision in wholesale title transfer processing.
• Administered accurate entry of wholesale orders into company database, ensuring timely processing and fulfillment.
• Facilitated payment collection and title exchange processes, serving as primary point of contact for customers.
• Prepared daily bank deposit processes to ensure timely financial transactions.
• Utilized Microsoft Office programs to design and manage reports and forms efficiently.
• Oversaw organization and maintenance of title and order records to ensure compliance with audit requirements.
• Processed accounts receivable and payable transactions in compliance with organizational policies and procedures.

Completed coursework towards Associate in Applied Science (A.A.S.) Graphic Arts