Passionate Integrative Nutrition Holistic Health IIN-Training Coach Health dedicated to inspiring dietary and lifestyle habits to promote improved health in clients. Exceptional communication skills in English & Spanish.
Overview
25
25
years of professional experience
Work History
Integrative Nutrition Health Coach IIN-Training
Self-Employed
Columbus, OH
07.2023 - Current
Create personalized wellness plans for individuals.
Assess client's health history and work with them to determine appropriate, unique course of action to improve health.
Question clients about physical and emotional health, lifestyle, and diet to determine potential causes of pain or imbalance.
Advise clients of specific course of action to promote solutions to their health concerns.
Maintain detailed and accurate case histories of clients.
Provided regular communication with client to address specific concerns.
Implement health education programs to help individuals to improve health and well-being.
Responsible for assisting the VP of Human Resources and Sales Account Managers. Coordinating and managing executive scheduling. Supporting board meetings and preparing informational material for all board members including the COO, the CFO, and the CLO. Organizing legal and financial material and plans. Helping as a liaison between the organization and the customers to materialize projects. Communicating all critical information to the Chief Executives in an efficient and effective manner.
Responsible for overseeing 50+ customer relationships and working directly with internal teams in delivering all customer commitments. Responding to customer queries in a timely and accurate manner to ensure customer satisfaction. Reporting product issues to the Product Development team to support the improvement of the product. Translating documents, forms and contracts in the appropriate technical language as needed.
Responsible for translating medical, legal, and administrative documents from English to Spanish and French.
Checked and corrected grammatical and spelling errors in diverse documents.
Researched content and grammatical issues to check accuracy of information.
Collaborated with editors to meet project deadlines and solicit customer feedback and transparency on work progress.
Revised work to identify missed mistakes before completing assigned assignments.
Financial Advisor/Bilingual Customer Service Representative
Lower Lights Christian Health Center
Columbus, OH
07.2015 - 05.2016
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Educated customers about billing, payment processing and support policies and procedures.
Investigated and resolved customer inquiries and complaints quickly.
Investigated and resolved accounting, service and delivery concerns.
Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Remote - Certified Translator
BG Services & The Denver Post
Columbus, OH
01.2013 - 05.2015
Responsible for translating HR, legal, and administrative docs. from English to Spanish; editing & proofreading articles..
Replicated flow, style, and overall meaning of original texts.
Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
Applied cultural understanding to discern specific meanings beyond literal written words.
Private ESL Teacher
Retama Park
Selma, TX
05.2011 - 12.2012
Developed methods to motivate and engage students in learning.
Assisted students in developing study skills and strategies.
Mentored and coached students with focus on developing independence and self-confidence.
Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
Led tutoring workshops for groups of students with related tutoring needs.
Bilingual Exec. Admin./Cert. Spanish Interpreter
Dreams Inside, LLC.
Denver, CO
06.2004 - 02.2011
Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
Reviewed translated content for cultural sensitivity and use of universal Spanish.
Collaborated with team to translate series of documents from English to other languages.
Created detailed reports on accuracy of translated documents.
Developed and maintained glossary of technical terms.
Reviewed, edited and proofread translated documents for accuracy.
Bilingual Executive Assistant/Office Manager
Data One Systems, Inc.
Aurora, CO
01.1999 - 06.2004
Evaluated employee records and productivity and submitted evaluation reports.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Updated reports, managed accounts, and generated reports for company database.
Created, maintained and updated filing systems for paper and electronic documents.
Controlled finances to lower costs and keep business operating within budget.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Bachelor of Arts - International Relations & Diplomacy