Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tanya Frank

Edgewater

Summary

I’m a passionate food service professional who loves creating delightful meals for guests. With a strong background in kitchen operations, I enjoy working hands-on to prepare delicious dishes and serve customers with a smile. I thrive in a fast-paced environment and find joy in collaborating with my team to ensure everyone enjoys their time. Whether it’s experimenting with new recipes or delivering great service, I’m all about bringing joy through food!

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Winn Dixie Supermarket
02.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Server

Holiday Inn Hotel Sandton
09.2023 - 02.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Shift Manger

Papa Johns
10.2017 - 01.2022
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Tracked receipts, employee hours, and inventory movements.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.

Education

High School Diploma -

Pine Ridge High School
Deltona, FL
05.1996

Skills

  • Active Listening
  • Problem-solving abilities
  • Critical Thinking
  • Quality Control
  • Stock management
  • Quality Assurance Controls
  • Food Safety Compliance
  • Teamwork Liaison
  • Positive Spirited
  • Self Motivated
  • Experienced
  • Teachable
  • Energetic

References

References furnished upon request.

Timeline

Customer Service Representative

Winn Dixie Supermarket
02.2024 - Current

Server

Holiday Inn Hotel Sandton
09.2023 - 02.2024

Shift Manger

Papa Johns
10.2017 - 01.2022

High School Diploma -

Pine Ridge High School

Similar Profiles

CREATE PROFILE
Tanya Frank