Tanya Garcia
Bartow,FL
Summary
Dynamic and results-oriented professional with a proven track record at Polk County Court House, excelling in records management and customer service. Leveraged electronic archiving to enhance data retrieval efficiency and significantly improved customer satisfaction through meticulous attention to detail and exceptional problem-solving skills. Demonstrates strong adaptability and teamwork, contributing to operational excellence and privacy compliance.
Overview
1
1
year of professional experience
Work History
Records Clerk
Polk County Court House
07.2024 - 12.2024
- Maintained accuracy of records by verifying accuracy of data in records.
- Safeguarded sensitive information by enforcing strict security protocols and monitoring access to critical files.
- Created and maintained electronic filing system for quick and easy retrieval of records.
- Maintained a high level of customer satisfaction by promptly addressing inquiries and concerns related to records access and usage, demonstrating a commitment to excellent service.
- Followed confidentially regulations to maintain privacy.
- Provided excellent customer care by responding to inquiries and requests for information.
- Enhanced customer service by providing prompt and accurate records retrieval upon request.
- Leveraged technology to digitize paper records, making data retrieval faster and more reliable.
Team Member
Marcos Pizza
02.2024 - 05.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Team Member
Five Below B
11.2023 - 01.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
High School Diploma -
Fresh Start
Bartow, FL11.2024
Skills
- Filing systems expertise
- Electronic archiving
- Document analysis
- Numeracy skills
- Records management
- File retrieval
- Computer operations
- Phone answering
- Information retrieval
- File/records maintenance
- Fast learner
- Relationship building
- Materials storage
- Organization skills
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Team collaboration
- Flexibility
- Active listening
- Adaptability and flexibility
- Professionalism
- Inventory management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Records Clerk
Polk County Court House
07.2024 - 12.2024
Team Member
Marcos Pizza
02.2024 - 05.2024
Team Member
Five Below B
11.2023 - 01.2024
High School Diploma -
Fresh Start
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