Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Tanya Gould

Hamlet,NC

Summary

Compassionate and dedicated CNA with extensive experience at PruittHealth of Rockingham, skilled in vital signs monitoring and patient care. Proven ability to enhance patient satisfaction through empathetic communication and effective support, ensuring safety and dignity in daily living activities. Committed to maintaining confidentiality and delivering high-quality care in diverse healthcare settings.

Overview

29
29
years of professional experience

Work History

CNA

PruittHealth of Rockingham
04.2019 - Current
  • Assisted patients with daily living activities and personal hygiene needs.
  • Maintained cleanliness and safety of patient environments, adhering to health regulations.
  • Documented patient information accurately in electronic health records systems.
  • Monitored vital signs and reported changes to healthcare team members.
  • Participated in training sessions to enhance caregiving skills and knowledge of protocols.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Transported patients between rooms and appointments or testing locations.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Delivered high-quality care to Type patients in hospital facility.

CNA

Excel Staffing Inc
12.2020 - 02.2025
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Documented patient information accurately in electronic health records systems.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Transported patients between rooms and appointments or testing locations.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Assisted patients with daily living activities and personal hygiene needs.
  • Maintained cleanliness and safety of patient environments, adhering to health regulations.
  • Monitored vital signs and reported changes to healthcare team members.
  • Participated in training sessions to enhance caregiving skills and knowledge of protocols.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

CNA

Compassionate Care Home Health Services
05.2017 - 01.2019
  • Supported nursing staff in executing care plans for patient recovery and comfort.
  • Communicated effectively with patients and families regarding care routines and updates.
  • Collaborated with multidisciplinary teams to ensure comprehensive patient support and care delivery.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Assisted patients with daily living activities and personal hygiene needs.
  • Maintained cleanliness and safety of patient environments, adhering to health regulations.
  • Monitored vital signs and reported changes to healthcare team members.
  • Participated in training sessions to enhance caregiving skills and knowledge of protocols.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

CNA

BrittHaven of Hamlet
06.2002 - 08.2017
  • Supported needs of Number+ residents under long-term care.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Monitored vital signs and reported changes to healthcare team members.
  • Participated in training sessions to enhance caregiving skills and knowledge of protocols.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Delivered high-quality care to Type patients in hospital facility.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Documented patient information accurately in electronic health records systems.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Transported patients between rooms and appointments or testing locations.
  • Supported nursing staff in executing care plans for patient recovery and comfort.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Assisted patients with daily living activities and personal hygiene needs.
  • Maintained cleanliness and safety of patient environments, adhering to health regulations.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

CNA

Sandhills Hospital
07.2002 - 2013
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Delivered high-quality care to Type patients in hospital facility.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Documented patient information accurately in electronic health records systems.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Transported patients between rooms and appointments or testing locations.
  • Supported nursing staff in executing care plans for patient recovery and comfort.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Assisted patients with daily living activities and personal hygiene needs.
  • Maintained cleanliness and safety of patient environments, adhering to health regulations.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

Cashier

Sonic Drive- in
03.1997 - 04.2002
  • Processed customer transactions accurately and efficiently using POS systems.
  • Managed cash register operations, ensuring accurate cash handling and reconciliation.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Trained new cashiers on operational procedures and customer interaction standards.
  • Collaborated with team members to streamline workflow during peak hours.
  • Developed strategies to enhance customer satisfaction through personalized service experiences.
  • Led initiatives to improve checkout efficiency, reducing wait times for customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Reduced processing errors by meticulously following transaction procedures.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.

Education

Human Resources Management/ CNA 1 & 2

Richmond Community College
Hamlet, NC
05.2002

High School Diploma - Undecided

Richmond Senior High School
Rockingham, NC
06.2000

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Bathing assistance
  • HIPAA compliance
  • Attention to detail
  • Feeding assistance
  • Dressing assistance
  • Maintaining confidentiality
  • End-of-life care
  • Compassionate communication
  • Patient transfers
  • Emotional support
  • Complex Problem-solving
  • Emergency response
  • Clinical documentation
  • Critical thinking
  • Active listening
  • Flexibility and adaptability
  • Health monitoring
  • Toileting assistance
  • Lifting and transferring
  • Patient hygiene assistance
  • Reliable team player
  • Recording vital signs
  • Safety precautions
  • Collecting vital signs
  • Bedside manner
  • Compassionate
  • Patient lifting
  • Patient-focused care
  • Electronic charting
  • Compassionate caregiver
  • Geriatric care
  • Direct patient care
  • Mobility assistance
  • Supporting personal needs
  • Ambulation assistance
  • Companionship and emotional support
  • Documenting behaviors
  • Responding to emergencies
  • Patient relationship building
  • Medical terminology
  • Light housekeeping
  • Inpatient care
  • Maintaining privacy
  • Patient assessments
  • Healthcare ethics
  • Specimen collection
  • Transporting patients
  • Trustworthy companion
  • Preparing meals
  • Indirect patient care
  • Medical records management
  • Meal planning
  • EMR / EHR
  • Outpatient care
  • Activity coordination
  • Conducting intakes
  • Pediatric care
  • Chronic disease management
  • Tracheostomy care
  • Able to lift number pounds
  • Calm and level-headed under duress

Additional Information

Hello my name is Tanya Gould I’ve been a CNA for 26 years, I’m a very caring compassionate person who enjoys the type of work that I do. My coworkers and patients love ❤️ me because I gets along with everyone and a really good worker!

Timeline

CNA

Excel Staffing Inc
12.2020 - 02.2025

CNA

PruittHealth of Rockingham
04.2019 - Current

CNA

Compassionate Care Home Health Services
05.2017 - 01.2019

CNA

Sandhills Hospital
07.2002 - 2013

CNA

BrittHaven of Hamlet
06.2002 - 08.2017

Cashier

Sonic Drive- in
03.1997 - 04.2002

Human Resources Management/ CNA 1 & 2

Richmond Community College

High School Diploma - Undecided

Richmond Senior High School

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Tanya Gould