A dynamic individual seeking a position where I can implement and improve my skills. I will bring an enthusiastic and professional attitude to this role. I am committed to delivering excellence in all facets of customer service and administrative support.
Overview
5
5
years of professional experience
Work History
Caregiver
Private Care
02.2020 - 01.2024
Provided patient with meals daily
Assisted with bathing
Provided transport to appointments
Performed housekeeping duties to ensure clean and safe patient environment.
Monitored health and well-being of client and reported significant health changes.
Student hours (50)
UT Health Athens
08.2019 - 10.2019
Performed record analysis
Processed release of information to persons or agencies according to regulations
Created birth certificates
Scanned paper records into electronic health record
Observed medical coders
Demonstrated knowledge of HIPAA
Observed cancer registrars.
Medical Debt Collector
Nationwide Recovery Systems
04.2019 - 08.2019
Responsible for contacting patients with outstanding medical debt and negotiating payment plans.
Processed credit card payments from customers over the phone or online via secure portals.
Obtained insurance information and verified patients’ insurance coverage
Demonstrated knowledge of copays, coinsurance, and deductibles
Demonstrated knowledge of durable medical equipment, laboratory tests, and other medical procedures
Followed up with accounts to ensure payments are received either from patients or insurance company