Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tanya Ibarra

Houston,TX

Summary

Dynamic and bilingual professional with a proven track record at Wax & Bees, excelling in client education and appointment scheduling. Known for exceptional customer service and a keen attention to detail, I thrive under pressure while maintaining a welcoming environment, ensuring a memorable experience for every guest. Seeking an opportunity to contribute my knowledge and take on new challenges that will help me grow as an individual and expand my skills with a great company.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Wax & Bees
12.2024 - Current
  • Supported front desk operations including booking appointments, greeting guests upon arrival, processing payments accurately while maintaining confidentiality of client information.
  • Improved customer satisfaction by providing exceptional service and maintaining a clean, organized spa environment.
  • Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
  • Educated clients on treatments and expectations and document treatments throughly.
  • Followed medical professionals orders/ treatment plans.
  • Processed monetary transactions accurately- scheduled appointments.
  • Maintained Spa equipment and Spa Standard. Prepared treatment rooms and spaces for guests.

Assistant Teacher

The Goddard School of Early Childhood Development
09.2020 - 03.2025
  • Maintained regular communication with all parents
  • Developed lesson plans to be used on a daily basis. Supported student physical, mental, and social development using classroom games and activities.
  • Conducted focused observations of children and maintained healthy classroom management.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.

Front Desk Associate

G&L Performance Auto Shop
04.2022 - 09.2024
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Greeted clients at front desk and engaged in pleasant conversations while obtaining basic information about clients.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Spa Attendant Technician

Maeceuticals Institute
02.2022 - 04.2022
  • Supported front desk operations including booking appointments, greeting guests upon arrival, processing payments accurately while maintaining confidentiality of client information.
  • Improved customer satisfaction by providing exceptional service and maintaining a clean, organized spa environment.
  • Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
  • Educated clients on treatments and expectations and document treatments throughly.
  • Followed medical professionals orders/ treatment plans.
  • Processed monetary transactions accurately- scheduled appointments.
  • Maintained Spa equipment and Spa Standard. Prepared treatment rooms and spaces for guests.

Education

Institute of Cosmetology And Esthetics
Houston, TX
04.2021

Mayde Creek High School
Houston, TX
05.2008

Skills

  • Bilingual speaker Fluent in English/Spanish
  • Quick learner, punctual, dependable
  • Friendly with positive attitude and great communication skills
  • Works well under pressure and understands the importance of customer service
  • Knowledge and practical use of personal computer, email and websites
  • Organized and attention to details
  • Appointment scheduling
  • Payment processing
  • Client education

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front Desk Receptionist

Wax & Bees
12.2024 - Current

Front Desk Associate

G&L Performance Auto Shop
04.2022 - 09.2024

Spa Attendant Technician

Maeceuticals Institute
02.2022 - 04.2022

Assistant Teacher

The Goddard School of Early Childhood Development
09.2020 - 03.2025

Institute of Cosmetology And Esthetics

Mayde Creek High School

Similar Profiles

CREATE PROFILE
Tanya Ibarra