Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Tanya Kennedy

Painesville,OH

Summary

Collaborative individual with expertise in providing exemplary service regarding benefits support. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Benefits Analyst

Riverside Partners LLC
08.2007 - Current


  • Assist with design and implementation of various employee benefits programs.
  • Work closely with HRIS resources to ensure benefit plans are uploaded and file feeds are working properly for ongoing integrity and systems accuracy.
  • Explain benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Resolve issues and inquiries from plan participants regarding benefits and deductions through telephone, email, and in-person interactions.
  • Coordinate and conduct employee orientations to promote understanding of coverage and benefits options.
  • Manage contracts in conjunction with broker and health insurance providers to secure cost-effective employee coverage.
  • Analyze and report on employee benefits data to identify trends and develop strategies for improvement.
  • Create employee education programs to improve understanding of benefits packages and increase utilization.
  • Collaborate with our broker to develop and maintain up-to-date annual benefits manual.
  • Research and evaluate new benefits programs to select cost-effective providers and coverage levels.
  • Develop comprehensive benefits package to improve employee satisfaction and retention.
  • Check employees' benefits enrollment for accuracy and input data into Workday.
  • Observe strict procedures to maintain data and plan participant confidentiality.
  • Build relationships with vendors to foster quality service delivery.
  • Train new team members in policies and procedures and offer insight into best ways to manage job tasks and duties.

Executive Administrative Specialist III

MBNA Marketing Systems
05.1998 - 04.2006
  • Answered phone calls and responded to inquiries from employees, job candidates and other external contacts.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Maintained office calendars to track important dates and deadlines.
  • Prepared detailed documents and reports in adherence with administrative processes.
  • Coordinated and scheduled meetings and appointments to keep organization running smoothly.
  • Developed and implemented organizational systems to streamline daily operations.
  • Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate team members.
  • Created presentations and other materials to support organizational activities.
  • Updated and maintained confidential databases and records.
  • Answered high volume of phone calls.
  • Documented FMLA and Worker's Compensation cases in conjunction with our TPA.
  • Addressed all front-line payroll concerns
  • Completed reference checks and background checks on selected employment candidates.
  • Provided employees with support and information regarding benefit plans and insurance choices

Substitute School Teacher

Perrysburg & Sylvania Local Schools
08.1997 - 04.1998
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environment and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.

Education

Master of Science - Management

Indiana Wesleyan University
Marion, IN

Bachelor of Science - Education

Bowling Green State University
Bowling Green, OH

Skills

  • Proficient in Workday, Microsoft Office, Pivot Tables
  • New Employee Orientations & Benefits Enrollment
  • FMLA
  • COBRA
  • Accurate Records Maintenance
  • Benefits Explanation
  • Employee Benefits Laws
  • International Benefits
  • Attention to Detail

Affiliations


  • SHRM Member

Certification

  • Health Insurance Associate Designation - 2021
  • CEBS Certification - in progress (1 module complete)

Timeline

Benefits Analyst

Riverside Partners LLC
08.2007 - Current

Executive Administrative Specialist III

MBNA Marketing Systems
05.1998 - 04.2006

Substitute School Teacher

Perrysburg & Sylvania Local Schools
08.1997 - 04.1998

Master of Science - Management

Indiana Wesleyan University

Bachelor of Science - Education

Bowling Green State University

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Tanya Kennedy