Tanya Laing
Freeport,NY
Summary
Professional in healthcare support with experience in dietary services. Expertise in meal preparation, food safety, and nutrition. Strong focus on team collaboration and achieving results. Reliable and adaptable, with skills in communication, organization, and customer service.
Experienced with preparing and serving meals in healthcare settings. Utilizes knowledge of dietary guidelines to ensure nutritional needs are met. Track record of maintaining cleanliness and working collaboratively with staff.
Resourceful Dietary Aide with extensive knowledge of food service practices and proven Type skills. Compassionate and detail-oriented worker with dedication to safety and productivity. Extensive knowledge of Area of expertise and Type meal services.
Talented Dietary Aide skilled in nutrition and food preparation. Accustomed to caring for large numbers of patients in nursing home and hospital settings. Skilled in daily food prep, stocking and cleaning. Skilled in diverse food preparation and serving tasks, with experience spanning from kitchen prep to customer service. Possess strong organizational skills, ability to work efficiently under pressure, and commitment to maintaining high standards of hygiene and quality. Contributed positively to team dynamics and consistently received positive feedback for speed and accuracy in fulfilling orders.
Overview
7
7
years of professional experience
Work History
Dietary Aide
Rockville Skilled Nursing and Rehabilitation Center
Rockville Centre
09.2023 - Current
- Nutrition knowledge applied in the provision of service
- Food safety and sanitary protocols are maintained
- Dietary administrative skills and meal distribution to patients and staff promptly
- Developed positive relationships with customers through friendly interactions.
- Implemented innovative methods for streamlining the customer service process.
- Maintained a high level of professionalism when dealing with difficult customers.
- Resolved customer complaints promptly and efficiently.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries via phone, email, and chat.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Dietary Aide
Mount Sinai South Nassau
Oceanside
05.2022 - 08.2023
- Meal preparation and food safety protocols maintained
- Work in facility cafeteria providing food service for staff
- Worked on food prep line
- Distribute bed-side meals to patient
- Processed orders accurately and efficiently according to established procedures.
- Developed creative solutions to resolve complex problems quickly while minimizing cost impacts on the company.
Receptionist/Data Entry Clerk
Long Island Council of Churches
Freeport
08.2017 - 03.2020
- Registered new client
- Maintain ongoing records of client's requests and needs
- Assist clients in shopping
- Monitored the children's play area for safety purposes
- Developed positive relationships with customers through friendly interactions.
- Implemented innovative methods for streamlining the customer service process.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered customer inquiries via phone, email, and chat.
Education
Certified in Medical Billing and Coding -
Hunter Business School
Levittown02.2020
Certified Phlebotomy Technician -
Access Career
Hempstead05.2019
Skills
- Basic knowledge of nutrition
- Attention to detail
- Solid understanding of Medical Terminology
- Sanitation and safety knowledge
- Food preparation knowledge
- Knowledge of medical and billing coding systems
- Strong interpersonal and communication skills
- Adaptability as a team player
- Critical thinking
- Patience particularly at point of service (POS)
- Time management skill
- Account updating
- Complaint resolution
- Scheduling
- Dispute resolution
- Customer service
- Appointment scheduling
- Microsoft Office Suite
- Medical terminology
- Administrative support
- Opening and closing accounts
Education
Hempstead,Levittown
Contact
Freeport, NY 11520
Timeline
Dietary Aide
Rockville Skilled Nursing and Rehabilitation Center
09.2023 - Current
Dietary Aide
Mount Sinai South Nassau
05.2022 - 08.2023
Receptionist/Data Entry Clerk
Long Island Council of Churches
08.2017 - 03.2020
Certified in Medical Billing and Coding -
Hunter Business School
Certified Phlebotomy Technician -
Access Career
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