Tanya Lankford
CLINTON TWSP,Michigan
Summary
Dedicated sales professional with expertise in customer inquiry resolution and sales presentations. Committed to providing timely solutions and maintaining detailed records, ready to leverage skills to enhance customer engagement and support business growth.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Inside Sales Representative
LKQ Heatex
Roseville, Michigan
03.2019 - Current
- Developed strong relationships with clients to understand their needs.
- Managed customer inquiries and provided timely solutions for issues.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Provided customers with product information, pricing and availability.
- Assisted in creating sales presentations tailored to client requirements.
- Maintained accurate records of customer interactions in CRM systems.
- Maintained detailed records of customer interactions, orders and account status updates.
- Followed up on pending orders and inquiries in a timely manner.
- Trained new team members on sales techniques and product knowledge.
Education
High School Diploma -
Harry S. Truman
Taylor, MI05-1999
Skills
- Sales strategy development
- Sales presentations
- Product knowledge
- CRM management
- Customer inquiry resolution
- Client relationship management
Certification
- Forklift certified
- Chauffeur's license
Timeline
Inside Sales Representative
LKQ Heatex
03.2019 - Current
High School Diploma -
Harry S. Truman