Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tanya Malik

TX

Summary

Outgoing Admissions Department Manager elevating guest expectations by offering world-class service while promoting exciting amusement events and attractions. Offering proven guest service and cash handling experience in fast-paced environment to facilitate fun activities and assist front gate team members. Performs shift requirements in adherence to rules and safety procedures. Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

3
3
years of professional experience

Work History

Admissions Manager

NRH2O Water Park
05.2022 - Current
  • Promoted a positive park atmosphere with exceptional customer service and conflict resolution skills.
  • Maintained compliance with all local, state, and federal regulations related to waterpark safety and accessibility.
  • Improved employee performance through regular training and mentoring sessions.
  • Enhanced guest experience by ensuring a safe and enjoyable waterpark environment.

Gymnastics Coach

Top Flight Gymnastics Training Center
11.2023 - 03.2024
  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
  • Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.

Cashier

TJ Max
10.2022 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Birdville High School
9100 Mid Cities Blvd, NRHills, TX 76180
05-2024

Skills

  • Higher education
  • Admissions counseling
  • Employee supervision
  • Sales experience
  • Office management
  • Microsoft use
  • Teamwork and collaboration
  • Customer service
  • Team leadership
  • Professional and courteous
  • Employee training
  • Negotiation and conflict resolution

Accomplishments

  • Top 10% for four consecutive years
  • TEA Committee recognition for 2 years
  • Vocal lesson & All-State Scholarship recipient for 4 years
  • Homecoming Queen
  • 4 College Scholarships Offered for Academic Excellence
  • National Honor Society
  • Spanish Honor Society
  • DECA State Qualifier & Competitor
  • Smithfield Masonic Lodge Scholarship Finalist
  • Supervised team of 50+ staff members.

Timeline

Gymnastics Coach

Top Flight Gymnastics Training Center
11.2023 - 03.2024

Cashier

TJ Max
10.2022 - 11.2022

Admissions Manager

NRH2O Water Park
05.2022 - Current

High School Diploma -

Birdville High School

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Tanya Malik