Summary
Overview
Work History
Education
Skills
Timeline
Tanya Mena

Tanya Mena

Bakersfield,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

27
27
years of professional experience

Work History

Shift Manager

Wendys
11.2020 - Current
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally
  • Promoted a positive work environment through open communication and constructive feedback.

Cashier

K-Mart Store
10.2007 - 01.2012
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Custodian, Teachers Aide

Bakersfield City School District
08.2004 - 06.2007

Maintained a clean environment, upkeep grounds,assisted with training new hires,

Assisted with special needs students. As needed (substitute).

Stocker/Cashier

Walmart
05.1997 - 06.2000
  • Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Performed Cashier duties while greeting them with a warm smile
  • Worked excellent as a team member as well as assist customers with and all concerns

Education

Diploma - Basic

South High School, Bakersfield, CA
06.1996

Skills

* Excellent Customer Service

* Fluent in English/Intermediate in Spanish

* Great communication skill, both verbal and written

* Ability to multitask

* Outstanding team player, works well with others as well as under pressure

* Able to use a cash register

Timeline

Shift Manager - Wendys
11.2020 - Current
Cashier - K-Mart Store
10.2007 - 01.2012
Custodian, Teachers Aide - Bakersfield City School District
08.2004 - 06.2007
Stocker/Cashier - Walmart
05.1997 - 06.2000
South High School - Diploma , Basic
Tanya Mena