Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Manager of Operations
Methodist Le Bonheur Healthcare
2018.02 - Current
Demonstrated ability to effectively plan, schedule, and coordinate projects with collaborative efforts from various departments and stakeholders
Created monthly reports for senior management summarizing operational performance metrics
Broad knowledge of statistics
Collaborated with teams in product line transition to streamline manufacturing footprint.
Knowledge of Navy Personnel data and associated basic rules
Developed customized reports, summarizing and presenting data in visually appealing format.
Updated and developed scripts and queries to extract and analyze data from multiple sources.
Utilized data visualization techniques to present and explain complex data sets.
Fostered relationships with internal personnel to cultivate optimal service levels, attrition and quality.
Completed courses in data structures and algorithms.
Utilized diverse research techniques and online or published data collection tools to amass key information or statistics, supporting business objectives.
Designed and created small-scale databases for academic assignments, gaining familiarity with database concepts and SQL queries.
Supervisor, Hack Cross Minor Medical
Methodist Le Bonheur Healthcare
2014.12 - 2018.01
Worked with associated technology and software applications to manipulate and synthesize data for research projects.
Assessed business processes and identified ways to boost improvement.
Designed process models to provide clear, understandable tools for presenting complex business processes to individuals with minimal knowledge on topic.
Identified issues, analyzed information and provided solutions to problems.
Skilled at working independently and collaboratively in a team environment.
Analyzed open orders, backlog, and sales data to provide sales team with insights.
Cultivated positive relationships with stakeholders to deliver timely and cost-effective services and materials.
Assessed data modeling and statistics to integrate high-level business processes with data rules.
Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
Ability to execute repetitive activities
Exercised good judgment, flexibility, creativity and sensitivity in response to changing situations and needs.
Served as liaison between operations and IT to gather business requirements related to ERP system modifications, enhancements and implementations.
Education
Doctor of Business Administration -
South College
01.2023
Masters Business Administration - undefined
Western Governors University
01.2022
Bachelors Health Sciences - undefined
University of Memphis
01.2021
Skills
Microsoft Excel
ETL processes
Database Administration
Data Validation
Microsoft Office
Interpersonal Skills
Workflow Analysis
Business Process Mapping
State
Tennessee
City
Arlington
Zip
38002
References
Available Upon Request
Timeline
Manager of Operations
Methodist Le Bonheur Healthcare
2018.02 - Current
Supervisor, Hack Cross Minor Medical
Methodist Le Bonheur Healthcare
2014.12 - 2018.01
Doctor of Business Administration -
South College
Masters Business Administration - undefined
Western Governors University
Bachelors Health Sciences - undefined
University of Memphis
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