Tanya Ovalles
Jersey City,NJ
Summary
Efficient Senior Medical Secretary known for high productivity and ability to complete tasks swiftly. Bring specialized skills in medical billing, patient scheduling, and electronic health record management. Excel at communication, time management, and problem-solving, ensuring seamless operations in fast-paced healthcare environments.
Overview
11
11
years of professional experience
Work History
Senior Medical Secretary/Front Office Coordinator
BoruchMidwifery PC
New York , New York
11.2015 - 11.2024
- Created forms for new patient registration processes.
- Created office protocols to support efficiency.
- Generated new employees schedule
- Trained all new front desk employees.
- Scheduled and maintained calendar/ appointments for busy Gyn office .
- Responsible for inventory and placed new supply orders.
- Verified all patients insurance information.
- Collected all outstanding balances and co-pays.
- Oversaw receiving and organizing correspondence , answering and forwarding calls and emails.
- Created buisness letters using Microsoft office.
- Greeted visitors to the office and provided customer service assistance as needed.
Field Supervisor
The Shade Company
New York
06.2013 - 11.2016
- Maintained positive vendor relationships and open lines of communication to enable resource availability.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Maintained positive vendor relationships and open lines of communication to enable resource availability.
- Assigned work to field employees .
- Supervised , coordinated and trained field team workers.
Education
Associates Degree - Business Management/ Administration
Interboro Institute
New York, NY06-2006
Skills
- Insurance verification
- Medical terminology expertise
- Patient education support
- Detail-oriented nature
- Healthcare compliance
- Strong interpersonal skills
- Organizational growth
- Inventory management
- Electronic health records experience
- Meeting coordination expertise
- Vendor relations management
- Professional telephone etiquette
- Patient scheduling proficiency
- Quality assurance and control
- Staff training and development
- Office administration mastery
- Patient registration expertise
- Appointment coordination
- Time management strength
Timeline
Senior Medical Secretary/Front Office Coordinator
BoruchMidwifery PC
11.2015 - 11.2024
Field Supervisor
The Shade Company
06.2013 - 11.2016
Associates Degree - Business Management/ Administration
Interboro Institute