Tanya Pace

• - Collaborated with pharmacy team to optimize delivery routes and schedules, enhancing timely medication access.
• - Provide exceptional customer service while addressing patient inquiries and concerns.
• - Ensure the safe handling and transport of medications, while adhering to all regulatory standards.
• Supervised a team of 54 drivers to maintain high service standards and compliance.

Oversaw payroll processing and maintained inventory for fleet and gas cards.

• Supervised a team of drivers to maintain high service standards and compliance.
• Implemented tracking systems to monitor vehicle performance and delivery schedules, improving operational oversight.
• Maintained relationships with regulatory agencies to ensure compliance with industry standards, safeguarding operational integrity.
• Monitored driver performance and compliance with safety regulations.
• Supervised a team of drivers, dispatchers, and customer service representatives.
• Maintained records of vehicle maintenance schedules to ensure proper upkeep of fleet vehicles.
• Implemented new technologies such as GPS tracking systems in order to optimize routes for maximum efficiency.

• - Oversee a team of couriers, ensuring efficient route planning and timely deliveries of surgical trays and medical specimens.
• - Collaborated with healthcare facilities to improve service delivery and resolve operational challenges.
• - Implemented performance metrics to track delivery efficiency and assess customer satisfaction.

• - Delivered medical supplies and specimens to hospitals, maintaining high standards of safety and compliance.
• - Managed delivery logs, ensuring compliance with chain-of-custody protocols for all materials.
• - Trained new couriers on best practices in logistics and customer service.

• - Achieved 100% on-time package delivery, enhancing client satisfaction and retention.
• - Conducted vehicle inspections and adhered to safety protocols to maintain compliance with state regulations and enhance operational safety.
• Managed daily operations of construction projects and ensured compliance with safety standards.
• Coordinated with subcontractors and suppliers to maintain project timelines and quality.
• Developed project budgets and monitored expenses for cost control and efficiency.

• Managed operational activities to maintain efficiency and effectiveness.
• Scheduled and coordinated daily routes and drivers to enhance service delivery.
• Coordinated daily scheduling of routes and drivers to enhance operational efficiency: Oversee and coordinate the daily scheduling of routes and drivers to ensure optimal service delivery.
• -Route Planning: Analyze and adjust routes for efficiency and effectiveness, considering traffic patterns and passenger needs.
• Training:Provide training and guidance to new employees, focusing on safety practices, customer service, and operational procedures.
• Regulatory Compliance: Ensure that all operations meet local, state, and federal transportation regulations.
• Safety Protocols: Implement and monitor safety protocols to minimize accidents and ensure passenger safety.
• Monitored and analyzed performance metrics, including on-time performance and ridership statistics, to identify and implement improvements.