TANYA PADRON
Atlanta,GA
Summary
Accomplished and client-focused Medical Aestheticain with solid sales history and in-depth dermatology and customer service experience. Offering up-to-date knowledge of emerging asthetic developments and marketing and sales strategies. Diligent and charismatic professional proficient committed to meeting all performance goals and building strong relationships
Overview
1
1
Language
5
5
Certifications
1
1
year of post-secondary education
12
12
years of professional experience
Work History
Medical Aesthetician/ALP and Medical Assistant
MetroDerm: The Center For Plastic Surgery
Atlanta, GA
05.2017 - 03.2020
- Marketing for aesthetic events.
- Specializing in ethnic skin & acne treatments.
- Worked with EMR- EMA
- Performed consultations for patients before scheduling treatments.
- Resolved customer complaints and facilitated conflict resolutions.
- Carried out administrative tasks, including product inventory checks, charting and consultations.
- Handled busy schedules and stayed on top of key deadlines.
- Informed guests of appropriate products available to increase retail sales.
- Executed laser hair removal and microdermabrasion procedures.
- Designed post-treatment at-home care products.
- Sterilized equipment for patient treatments.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm and exceptional customer experience.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained client medical history, including medication information, symptoms and allergies.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Pre-op surgery patients & assist in minor surgeries.
- Taught patients about medications, procedures and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
Aesthetic Director and Lead Aesthetician
Dunwoody Dermatology
Atlanta, GA
03.2015 - 05.2017
- Founded and directed aesthetic department and formatted sales and marketing.
- Liaison for cosmeceutical and pharmaceutical reps.
- Significantly grew SkinCeuticals with our company.
- Developed Skin by Schaen membership.
- Provided cosmetic consultations for patients.
- Discussed products, fillers, neuromodulators, laser treatments, and chemical peels.
- Provided aesthetic procedures such as chemical peels, facials, dermaplaning and microneedling.
- Provided laser treatments (i.e.
- Halo, BBL, and Neo:Yag).
- Significantly grew the practice’s cosmetic base using sales and marketing skills.
- Obtained a high rate of booking for treatments and procedures recommended during consultations appointments.Worked closely with organizational leadership, including the physician, to strategically affect direction of operations.
- Resolved all issues efficiently, which in turn enhanced customer satisfaction ratings.
- Mitigated costs while collaborating with vendors to manage inventory items.
- Assisted leadership with launch of start-up to achieve long lasting client relations and profitable margins.
- Developed and maintained positive relationships with employees.
- Hired and directed teams of three employees to achieve daily and long term operations and business goals.
Medical Assistant
Dunwoody Dermatology
Atlanta, GA
07.2013 - 12.2014
- Began as check-in and quickly advanced to medical assistant/triage.
- Worked with EMR- Centricity.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures and care plan instructions.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Verified appropriate lab couriers picked up collected lab specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Medical Assistant & Medical Aesthetician
Florida Skin Center
Fort Myers, FL
02.2007 - 10.2012
- Escorted patients to examinations room and triaged patients.
- Educated patients on their treatment plan.
- Worked with insurance companies and pharmaceutical reps to get prior authorizations approved for patients.
- Assist in minor surgeries, Began as medical records and advanced to check-in and check-out.
- Provided excellent customer service.
- Trained in billing to verify insurances and post payments.
- Worked with EMR- NexTech.
- Advanced to medical assisting and triaged patients for the providers.
- Assisted in minor surgeries and biopsies.
- Was offered to a position as a medical aesthetician (the company paid for schooling).
- Provided treatments such as chemical peels, facials, and microneedling.
- Significantly grew our account with Skin Medica from silver to Diamond.
- Was chosen by Skin Medica rep to assist Aesthetic Convention in CA.
- Outstanding leadership award for front desk 2007.
- Provided marketing and put together aesthetic events
Education
Aesthetic License -
The Elaine Sterling Institute
Lawrenceville, GA 04.2016 - 04.2017
Skills
Medical terminology knowledgeundefined
Certification
Ultherapy technician
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Medical Aesthetician/ALP and Medical Assistant
MetroDerm: The Center For Plastic Surgery
05.2017 - 03.2020
Aesthetic License -
The Elaine Sterling Institute
04.2016 - 04.2017
Aesthetic Director and Lead Aesthetician
Dunwoody Dermatology
03.2015 - 05.2017
Medical Assistant
Dunwoody Dermatology
07.2013 - 12.2014
Medical Assistant & Medical Aesthetician
Florida Skin Center
02.2007 - 10.2012
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