Tanya R. Waters
Brooklyn,NY
Summary
Accomplished Human Services leader with two decades of experience in public safety and education. Overseen Patrol operations and managed special projects within the NYPD School Safety Division. Proven ability to guide cross-functional teams for Patrol Operations, administration, and executive personnel. Skilled facilitator with a track record of guiding groups towards achieving their goals. Emphasizes team collaboration and adaptability to changing needs. Reliable in creating impactful solutions through effective communication, conflict resolution, and strategic planning. Known for fostering a positive environment and driving results.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Restorative Approach Facilitator Specialist
United Charter High School
09.2022 - Current
- Collaborated with campus wide school leadership to build a positive, structured, and achievement-oriented school culture.
- Attend campus wide safety meetings
- Address parent, faculty and student concerns as they relate to school discipline and community..
- Communicated daily with families regarding attendance, academics, student behavior and well being in keeping with school's values and restorative justice practices.
- Maintained high visibility throughout the school day to promote consistent expectations and a strong school environment.
- In collaboration with School Support Team facilitate professional development workshops.
- Led daily school operations including entry, lunch, transitions, and dismissal.
- Implemented and reinforced school-wide behavior systems to support positive student behavior.
- Monitored classrooms and hallways to provide real-time support for student behavior and culture.
- Supported teachers in classroom management and building strong student relationships.
- Helped create and implement individualized behavior plans in collaboration with counseling staff.
- Partnered with school counselors to develop and facilitate staff and parent workshops.
- Assisted in coordinating and supporting Saturday School programs.
- Input data into school systems
- Senior Advisory Facilitator
- Assisted with launching student internship program
- Partnered with community based organizations to place interested students in youth mentor programs
- Implemented community service as part of the suspension program. The service involved tasks that contribute positively to the local community and encourage personal growth, responsibility, and reflection on the behavior that led to this disciplinary action.
- Helped develop a reflective task database to align with school code of conduct.
- Created and sustain student ambassador program serving as point for all school events.
- Managed time efficiently in order to complete all task
- Used critical thinking to break down problems, evaluate solutions and make decisions
NYC Department of Education - Community Coordinator
- Fostered strong family-school partnerships to support student achievement and well-being.
- Served as a key contact for addressing parent concerns and navigating school policies.
- Led outreach initiatives to actively involve parents in their children's education.
- Organized and facilitated workshops, meetings, and events on topics important to families.
- Collaborated with parent associations, supporting governance, elections, and compliance with DOE regulations.
- Partnered with district parent coordinators and central office to enhance family engagement efforts.
School Safety Agent
NYPD Division Of School Safety
03.2001 - 10.2021
- Directing and Dispatching NYPD School Safety Mobile Task Force Unit to 168 NYC Public Schools in Southeast Queens including emergency response via radio communication. Retrieving and update patrol on new information.
- Overseeing daily attendance for Patrol Operations, Supervisors, and executive officers and also recruiting members of service for vehicle certifications.
- Utilizing NYPD databases to extract and input information for personnel and also prepare interoffice and outgoing correspondence.
- Developing and budgeting monthly overtime schedule for fifty plus personnel with daily revisions.
- Established strong relationships with local law enforcement agencies for increased collaboration on safety initiatives.
- Reduced instances of bullying through proactive intervention strategies, working collaboratively with counseling staff to address underlying issues affecting student interactions.
- Provided support during emergency situations, ensuring timely response and effective communication among all parties involved.
- Handled difficult or potentially dangerous situations with clarity and composure, ensuring that appropriate steps were taken to resolve conflicts effectively while minimizing any potential harm.
- Enhanced school safety by conducting thorough security checks and monitoring student activities.
- Managed resources efficiently by allocating personnel strategically for optimal coverage across campus areas during peak hours or special events.
- Implemented access control systems to monitor visitor entry and exit points effectively, reducing unauthorized access incidents.
- Evaluated existing security measures regularly, recommending improvements when necessary to enhance overall safety standards within the school premises.
- Participated in ongoing professional development opportunities related to school safety matters, staying informed about industry trends and best practices relevant to the role''s responsibilities.
- Assisted in developing procedures for handling sensitive information to ensure privacy protection while maintaining accurate records of incidents or concerns raised by stakeholders.
- Offered medical assistance when needed.
- Verified school ID and communicated with visitors to authorize entry to building.
- Addressed student behavior issues by implementing conflict resolution strategies, promoting a positive school culture.
- Assisted in the development of student educational materials related to personal safety and awareness, fostering a culture of vigilance among all members of the school community.
- Conducted regular safety drills to maintain a high level of preparedness among students and staff members.
- Trained new School Safety Agents, sharing best practices and expertise in maintaining secure learning environments.
- Assisted in the development of emergency response plans for various situations, improving overall preparedness.
- Operated scanning equipment and metal detectors to identify and confiscate weapons.
- Developed security protocols for after-school events, ensuring a safe atmosphere for all participants and attendees.
- Patrolled school property and mitigated risk or reported incidents.
- Communicated regularly with parents regarding safety concerns or incidents, fostering trust between the school community and families.
- Collaborated with school administrators and staff to identify potential risks and implement preventive measures.
- Participated actively in school-wide safety committees, contributing insights and expertise from a security perspective.
- Provided security and safety to school staff and students.
- Conducted school security inspections.
- Performed conflict resolution between student body, parents, teachers, and administration.
- Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Investigated suspicious activities and persons to maintain security of premises.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Mobile Task Force/ Patrol Operations Coordinator
NYPD Division Of School Safety
04.2016 - 10.2021
- Patrolling and Responding to emergencies in NYC public school buildings.
- Assessing, interviewing, investigating, preventing and de-escalating interpersonal conflicts. Solving problems creatively and ethically.
- Working closely with police officers on special details.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
- Maximized resource utilization by monitoring staff schedules and allocating tasks.
- Streamlined operations by implementing efficient processes and procedures.
Community Outreach Unit, Crime Prevention
NYPD Division Of School Safety
08.2014 - 04.2016
- Responding to criminal investigations involving youth in NYC Public School buildings in Southeast Queens.
- Interviewing school personnel, parents and other agencies to obtain data in regards to students.
- Developing plans to help students meet their goals.
- Identifying and advising guardians of services which may provide direction for troubled youth.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
Youth Police Academy Supervisor
01.2014 - 01.2016
- Recruiting and Interviewing candidates for the program.
- Establishing an environment that sustains participant interest and promotes positive interactions.
- Developing and planning program activities to meet social and emotional needs of youth.
- Facilitating workshops on code of conduct, suicide prevention, bullying, substance abuse, crisis and conflict resolution.
- Supervising juveniles ages (10-16) for summer camp.
St. John's Boys Home - Juvenile Counselor
06.2008 - 11.2009
- Care, custody, and control of residents in a non-secured detention center. Maintaining accurate resident's counts and record logs.
- Residential searches for contraband (weapons, drugs) including residents living quarters and personal belongings.
- Distribution of resident's medication. Transporting residents to appointments. Visitor's control.
- Preparing meals for residents.
- Diffusing altercations, through conflict resolution tactics report writing, reporting incidents to supervisor.
- Oversee day to day group activities of residents in institutions. Including teaching workshops on conflict resolution, substance abuse and juvenile law.
NYC Department Of Corrections - Correction Officer
01.2004 - 12.2004
- Responsible for the custody and security, as well as the safety and well-being, of criminal offenders in Correctional Facilities.
- Supervised the movement and activities of inmates; make periodic rounds of assigned areas; conduct searches for contraband; maintain order within the facility; and prepare reports as necessary.
- Advised inmates on the rules and regulations governing the operation of the facility and assisted them in resolving problems.
Education
Master of Science - Human Services Leadership
St. Joseph's College
Brooklyn, NYBachelor of Arts - Criminology
John Jay College of Criminal Justice – CUNY
New York, NYAssociate of Arts - Criminal Justice
Kingsborough Community College- CUNY
Brooklyn, NYSkills
- Proficient in Microsoft Office Suite and Google Workspace
- Proficient time management
- Strong attention to detail
- Proficient in mediation techniques
- Effective presentation skills
- Analytical problem solving
- Knowledge of public school policies
- Knowledge of youth justice systems
- Crisis management
- Diversity and inclusion knowledge
- Emergency response protocols
- Substance abuse training
- Strategic planning
- Facilitation techniques
- Team leadership
- Community relations development
- Inclusivity
- Staff management
- Ability to work independently and with team collaboration
- Community outreach
Certification
- NYS PEACE OFFICER
- CPR , AED, FIRST AID & TRIAGE.
- Mental Health First Aid
Timeline
Restorative Approach Facilitator Specialist
United Charter High School
09.2022 - Current
Mobile Task Force/ Patrol Operations Coordinator
NYPD Division Of School Safety
04.2016 - 10.2021
Community Outreach Unit, Crime Prevention
NYPD Division Of School Safety
08.2014 - 04.2016
Youth Police Academy Supervisor
01.2014 - 01.2016
St. John's Boys Home - Juvenile Counselor
06.2008 - 11.2009
NYC Department Of Corrections - Correction Officer
01.2004 - 12.2004
School Safety Agent
NYPD Division Of School Safety
03.2001 - 10.2021
NYC Department of Education - Community Coordinator
Bachelor of Arts - Criminology
John Jay College of Criminal Justice – CUNY
Associate of Arts - Criminal Justice
Kingsborough Community College- CUNY
Master of Science - Human Services Leadership
St. Joseph's College
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